ADA Complementary Paratransit Management Essentials

/ADA Complementary Paratransit Management Essentials

ADA Complementary Paratransit Management Essentials

When:
September 10, 2018 – October 19, 2018 all-day
2018-09-10T00:00:00-04:00
2018-10-20T00:00:00-04:00
Cost:
$195
Contact:
Easterseals Project Action Consulting

Instructors: Kristi McLaughlin and Donna Smith, ESPA Consulting
Registration Fee:
$195

ADA Complementary Paratransit Management Essentials will address key elements related to relationship building with passengers, the public and governing boards. Content highlights customer service management, effective communication, public engagement strategies, building effective relationships with governing bodies and policy development, amendment and implementation. The course is self-study with no scheduled meeting times.  All homework assignments must be submitted on or prior to the end date of the course.

Register Here
2018-07-12T11:12:30+00:00