Jan
23
Fri
12:00 pm
Etiquette and Effective Communic...
@ Zoom Virtual Workshop
Etiquette and Effective Communic...
@ Zoom Virtual Workshop
Jan 23 @ 12:00 pm – 2:00 pm
Description: This 4-hour workshop aims to educate call takers on appropriate communication with people with disabilities. The workshop covers various topics including assisting difficult customers, effective communication and the ADA, and disability awareness and etiquette. Date: Tuesday, January 20 & Friday, January 23, 2026 Time: 12:00pm–2:00pm ET/11:00am-1:00pm CT/10:00am-12:00pm MT/9:00am-11:00am PT each day Instructor: Kristi McLaughlin,[...]
Jan
27
Tue
11:00 am
Navigating Accessibility: Unders...
@ Zoom Virtual Workshop
Navigating Accessibility: Unders...
@ Zoom Virtual Workshop
Jan 27 @ 11:00 am – 2:00 pm
Description: Join us for this session on ensuring compliance with accessibility standards in public transportation. This session will provide an overview of the Americans with Disabilities Act (ADA) and its non-discrimination mandates. We’ll delve into the specifics of fixed-route transit systems, covering essential aspects such as wheelchair securement, bus stop accessibility, and wheelchair boarding procedures[...]