Course Schedule

Presenter : Carol Wright Kenderdine, ESPA Consulting Webinar Available From/To: October 1, 2020 Registration/Purchase Fee: $25 ADA Complementary Paratransit Emergency Preparedness addresses the role of ADA Complementary Paratransit service in emergency preparedness planning. Planning accessible transportation for people with disabilities in emergency situations can be complex and challenging. Communities must consider many aspects regarding how[...]

Instructor: Kristi McLaughlin, ESPAC Consultant Registration Fee: $150 Start Date: October 1, 2020 End Date: November 30, 2020 Travel trainers are in a unique position to make connections within their communities to increase the potential for independent mobility. This course starts with an overview of the Americans with Disabilities Act and public transportation and how this important[...]

Instructor: Kristi McLaughlin, ESPAC Consultant Start Date: October 1, 2020 End Date: November 30, 2020 Registration Fee: $150 This online training course is designed for ADA complementary paratransit managers who are ready to improve the service offered to their customers by taking paratransit service to the next level. As an advanced level course, it will not[...]

Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: October 1 – 31, 2020 Registration/Purchase Fee: $25 Travel Training Data Collection Standards addresses the foundation of data and data collection.  The session covers what is data and data collection, methods and standards used for data collection and types of data analytics as appropriate for use[...]

Presenter : Carol Wright Kenderdine, ESPA Consulting Webinar Available From/To: November 1 – 30, 2020 Registration/Purchase Fee: $25 ADA Complementary Paratransit: Responding to Emergencies addresses considerations to be made when the paratransit preparedness plan must be put into action. Topics include coordination with other agencies, methods of communication, emergency communication, locating and assisting people with[...]

Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: February 1-February 29, 2020 Registration/Purchase Fee: $25 Importance of Data Collection for Travel Training Programs addresses the ever-important role that data collection and training outcomes play in travel instruction. In addition to learning about a variety of tools and methods for collecting travel instruction data, learners[...]

Instructor: Kristi McLaughlin, ESPAC Consultant Start Date: January 11, 2021 End Date: March 12, 2021 Registration Fee: $150 Advanced Travel Training Strategies is a comprehensive online course is an online course covering advanced travel trainer strategies including working with trainees with psychiatric disabilities and other less common disabilities, behavioral strategies and techniques from a trainer[...]

Instructor: Kristi McLaughlin, ESPAC Consultant Start Date: January 11, 2021 End Date: March 12, 2021 Registration Fee: $150 Transportation and the ADA Description: Have you ever wondered how many companions are allowed to ride with a complementary paratransit eligible passenger? Or how much assistance a bus operator is required to provide to a passenger with[...]

Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: April 1 – 30, 2021 Registration/Purchase Fee: $25 Determining Conditional Eligibility for ADA Complementary Paratransit addresses the very complex assessment of a person’s ADA eligibility when the applicant is functionally able to take the fixed route for some of his trips. Topics to be covered include[...]

Instructor: Kristi McLaughlin, ESPAC Consultant Start Date: April 1, 2021 End Date: May 31, 2021 Registration Fee: $150 This online training course is designed for ADA complementary paratransit managers who are new to the field. Content highlights the history of the the disability movement, paratransit eligibility, human resources management, key considerations in paratransit operations, and[...]

Instructor : Kristi McLaughlin, ESPAC Consultant Registration Fee: $200 Course Start Date: April 1, 2021 Course End Date: June 18, 2021 Introduction to Travel Training is a comprehensive online course with hands-on, field activities. Participants will have the option of receiving a workbook and/or all materials electronically and will have access to a collection of useful[...]

Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: April 1 – 30, 2021 Registration/Purchase Fee: $25 Travel Training Assessments: Determining Student Competency addresses skills trainees should have prior to beginning a travel training program or working with a travel trainer. Learners will learn how to use the assessment process and other respectful methods to[...]

Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: May 1 – 31, 2021 Registration/Purchase Fee: $25 Best Practices in Travel Training Assessments addresses the role of the assessment as the foundation in one-on-one travel instruction, as well as the methods that travel trainers can use to respectfully and thoroughly assess a prospective trainee’s skills[...]

Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: May 1 – 31, 2021 Registration/Purchase Fee: $25 Implementing Conditional Eligibility for ADA Complementary Paratransit will address how to schedule trips based on a person’s conditional eligibility for ADA Complementary Paratransit. Once the determination has been made that a person can ride fixed-route transit for some,[...]

Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: July 1 – 31, 2021 Registration/Purchase Fee: $25 ADA Complementary Paratransit Appeals Process Requirements addresses the requirements under the ADA with regards to paratransit appeals, including eligibility decisions, no shows, and suspensions.  Topics to be covered include what decisions carry the right of the applicant/passenger to[...]

Instructor: Kristi McLaughlin, ESPAC Consultant Start Date: July 1, 2021 End Date: August 31, 2021 Registration Fee: $150 ADA Complementary Paratransit Management Essentials will address key elements related to relationship building with passengers, the public and governing boards. Content highlights customer service management, effective communication, public engagement strategies, building effective relationships with governing bodies and[...]

Instructor: Kristi McLaughlin, ESPAC Consultant Registration Fee: $150 Start Date: July 1, 2021 End Date: August 31, 2021 This course provides information about different aspects of travel training programs including variations in programs, scope, people served, data collection and reporting, and program evaluation. Learners will have the opportunity to fully explore and assess their own program.

Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: July 1 – 31, 2021 Registration/Purchase Fee: $25 Introduction to Street Crossing for Travel Trainers addresses the variety of tools, technologies and other equipment travel trainers can use when teaching safe street crossings. Participants will gain information about intersection design and accessibility, and what tools (both[...]