ESPA University Course Library

/ESPA University Course Library
ESPA University Course Library2024-06-27T15:35:15-04:00

ESPA University Logo

Full Course Listing

(Each subscriber will have the opportunity to create a customized library of 10 of the following trainings.)

1. ADA Paratransit Eligibility Applications and More!

Are you looking to learn more about ADA Paratransit Eligibility and ensuring your applications are developed to provide you all the information you need as a part of your eligibility program to make accurate eligibility determinations.  This webinar covers how the application fits within a determination process, the appropriate questions to include and not to include in an application, and other considerations.

2. ADA Reasonable Modification

This webinar is designed to provide transportation professionals with an understanding of the Americans with Disabilities Act and the reasonable modification requirements for public transit services.  Participants can expect to come away from this training with a tools to more reasonably make these determinations and provide equitable access to public transportation services for people with disabilities.

3. The Benefits of a Business Plan

This webinar covers the benefits of writing a business plan and how it can help entrepreneurs succeed in their business ventures. We discuss the key components of a successful business plan and how to tailor it to your specific needs.  Learn how a well-crafted business plan can help you secure funding, attract customers, and set your business up for long-term success.

4. Conducting Effective Performance Evaluations

This course focuses on helping Managers or Supervisors to navigate the complexities of performing evaluations and reviews.  Participants will learn about the importance of regular or ongoing performance evaluations, as well as tips for conducting effective performance reviews. By the end of this course, you will have a better understanding why implementing these strategies can help to build a successful team.

5. Developing an Evaluation Plan

This course will teach you how to develop an evaluation plan for your projects. You will learn how to identify goals and objectives, select appropriate evaluation methods, and create a plan that will help you measure progress and success. We will cover different types of evaluation, such as formative, summative, and process evaluation. Additionally, you will learn how to communicate your evaluation results effectively to stakeholders and use them to improve your projects.

6. Difficult Decisions: Policies vs. Practice

Participate in this webinar to gain essential tools and strategies that will help you make complex decisions when it comes to applying policies to practice. We will delve into various decision-making frameworks and examine how to evaluate the ethical implications of different choices.

7. Effective Communication and Disability Etiquette

This webinar aims to educate individuals on appropriate behavior and communication with people with disabilities. The webinar covers various topics such as understanding disability, language usage, body language, accessibility, and laws and policies related to accessibility and disability.

8. Employee Engagement

For most transit systems, customer interaction begins with the operator, dispatcher or even through social media; are you and or your employees ready? This webinar covers ways to boost employee engagement that will ultimately reflect positively onto the customer. Using techniques to identify existing supports already in place within your agency, participants will become aware of their workplace behaviors, build upon strengths, and develop long range outcomes for improved performance.  

9. Empowering Mobility Managers to Lead

There are many core competencies that mobility managers must possess. To effect the kind of action that needs to occur within a community for systems-level change, mobility managers need to be able to effectively engage stakeholders, coordinate their efforts across sectors, process complex information and be able to explain it simply, engage in advocacy efforts, and understand how to align mobility management with other efforts to increase efficiency. In this webinar, we’ll explore strategies to empower mobility managers to position themselves as leaders and mobility experts in their communities.

10. Fundamentals of Project Management

The webinar is designed to provide transit professionals with the essential knowledge and skills required to manage complex projects. The webinar covers the fundamentals of project management, including project planning, budgeting, and stakeholder engagement. Participants will learn about best practices for delivering projects on time and within budget. Participants will gain solid understanding of project management principles and be better equipped to manage transit projects successfully.

11. How Passengers with Disabilities Travel Independently

This webinar is designed to educate participants on how people with disabilities travel independently in their communities. The webinar covers the use of service animals and white canes, mobility devices such as wheelchairs, scooters, walkers and more, the use of technology to aid in traveling independently, and the role of personal care attendants in independent mobility.

12. Influencing Decision-Makers

Are you tired of struggling to get buy-in from decision makers? Do you want to learn how to effectively persuade and influence? By mastering the art of influencing decision-makers, you can achieve your goals and drive success in your organization.

13. Marketing Your Transit Program

Current riders, family members or even future riders, visit your website and social media platforms for service information before riding. This is why it is so important to maintain your front-facing web materials and social media to clearly communicate the services being provided and easily understood – and if the information presented is difficult to understand, those riders could choose not to ride your bus. This webinar will get you started on the right path to communicating,  presenting the services offered industry insights, and showcase the tools available for transit agencies.

14. Planning for Program Sustainability

This webinar will teach participants how to develop a sustainability plan for their organization and/or program. Topics covered include identifying environmental and social impacts, setting sustainability goals, creating action plans, and tracking progress. The webinar also covers best practices for engaging stakeholders and communicating sustainability efforts to customers and other stakeholders. By the end of the webinar, participants will have a clear understanding of how to create and implement a sustainability plan that aligns with their organization’s values and goals.

15. Principles of Effective Leadership

In our day-to day work life, we often become so bogged down with tasks and details that we do not have time to put more leadership into our work styles.  As a public transit staff member, your life is hectic, your time is valuable, you are often overloaded and may sometimes feel like you are barely “hanging on.” This situation often denies you the opportunity to lead. Leadership is often the missing ingredient to greater productivity, not more work! While often we look to our managers as our leaders, everyone has the ability to lead others.  This workshop contains the essentials for effective leadership, identifies traits every leader should develop, and shows the impact leadership can have on your life and those you lead.

16. Public Engagement and Meeting Facilitation

In this webinar, you will learn how to improve your public engagement and meeting facilitation skills. The webinar covers various techniques and strategies that will empower you to become an effective facilitator, allowing you to lead productive and engaging meetings, workshops, and public events. This webinar will teach you how to manage group dynamics, handle difficult conversations, and create a positive and inclusive environment. By the end, you will have the necessary skills to successfully facilitate your next meeting or public engagement event.

17. Recruiting, Retaining, and Managing Volunteer Drivers

This webinar is designed to help organizations improve their volunteer driver recruitment and retention strategies. It covers effective methods for recruiting and retaining volunteer drivers, including how to reach potential volunteers and how to keep them engaged in the program. The webinar also best practices for training and managing volunteer drivers, including safety protocols and communication strategies.

18. Succession Planning

This webinar on succession planning is designed to equip individuals with the knowledge and skills required to effectively plan for the future of their organization. Participants will learn the importance of succession planning, as well as the steps involved in creating a successful plan.

19. Writing Successful Grant Proposals-Part 1 (if you select this training, you must also select part 2)

Join us as we discuss the basics of grant writing and how to craft compelling proposals. This webinar covers topics such as grant writing basics and terminology, steps to writing successful grant proposals, common grant proposal sections, and what to know before writing a grant proposal.

20. Writing Successful Grant Proposals-Part 2 (if you select this training, you must also select part 1)

The second webinar in the series covers what to know when writing a grant proposal, submitting a proposal on a tight deadline, proposal decision process, grant writing tips, grant writing don’ts, common reasons grants are declined, other grant writing considerations, and what to know after submitting a grant proposal.