//Customer Service & Effective Communication
Customer Service & Effective Communication2017-02-07T16:49:42-05:00

Customer Service & Effective Communication

Quality customer service is vital for providing truly accessible transportation that is effective and efficient. Customer service training covers topics related to etiquette, communicating with people who have disabilities and customers who have limited English proficiency, call center practices, creating a culture of service, employee engagement and ADA requirements related to customer service.