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Working together to build accessible communities for all!

Easterseals Project Action Consulting, a division of Easterseals, Inc., provides customized training solutions and technical expertise on the Americans with Disabilities Act and accessible transportation for transportation providers, human service agencies, states, regional agencies, tribal nations, and communities with the goal of working together to build accessible communities for all!

Travel Training Certification and Instruction

New and veteran travel trainers can now earn CUTR-certified travel trainer credentials.

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Training on Americans with Disabilities Act Requirements

Customized training to suit your organization’s needs, covering a range of topics and travel modalities.

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Customer Service & Effective Communication

Learn the role of quality customer service in providing accessible transportation that is efficient and effective.

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Transit Management Training

Management and operations training to strengthen the effectiveness of your organization.

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Facilitation and Public Engagement

ESPA Consulting staff are available to facilitate sessions or meetings in an objective and inclusive manner.

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Paratransit Management Certification and Instruction

Paratransit managers of all experience levels can earn CUTR-certified credentials.

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Upcoming Events

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Jan
1
Wed
all-day ADA Complementary Paratransit Em... @ Pre-Recorded Webinar
ADA Complementary Paratransit Em... @ Pre-Recorded Webinar
Jan 1 – Jan 31 all-day
Presenter : Carol Wright Kenderdine, ESPA Consulting Webinar Available From/To: January 1 – January 31, 2020 Registration/Purchase Fee: $25 ADA Complementary Paratransit Emergency Preparedness addresses the role of ADA Complementary Paratransit service in emergency preparedness planning. Planning accessible transportation for people with disabilities in emergency situations can be complex and challenging. Communities must consider many[...]
all-day Advanced Travel Training Strateg... @ Online Course
Advanced Travel Training Strateg... @ Online Course
Jan 1 – Feb 29 all-day
Instructor : Kristi McLaughlin, ESPAC Consultant Registration Fee: $150 Advanced Travel Training Strategies is now a comprehensive online course is an online course covering advanced travel trainer strategies including working with trainees with psychiatric disabilities and other less common disabilities, behavioral strategies and techniques from a trainer perspective, using physical strategies safely, advanced street crossing[...]
all-day Taking ADA Complementary Paratra... @ Online Course
Taking ADA Complementary Paratra... @ Online Course
Jan 1 – Feb 29 all-day
Instructor: Kristi McLaughlin, ESPAC Consultant Registration Fee: $150 This online training course is designed for ADA complementary paratransit managers who are ready to improve the service offered to their customers by taking paratransit service to the next level. As an advanced level course, it will not cover basic requirements of running a paratransit system.  Course content[...]
all-day Transportation and the ADA Cours... @ Online Course
Transportation and the ADA Cours... @ Online Course
Jan 1 – Feb 29 all-day
Instructor: Kristi McLaughlin, ESPAC Consultant Registration Fee: $150 Transportation and the ADA Description: Have you ever wondered how many companions are allowed to ride with a complementary paratransit eligible passenger? Or how much assistance a bus operator is required to provide to a passenger with a disability in boarding the bus? Or how many service[...]
all-day Travel Training Data Collection ... @ Pre-Recorded Webinar
Travel Training Data Collection ... @ Pre-Recorded Webinar
Jan 1 – Jan 31 all-day
Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: January 1 – January 31, 2020 Registration/Purchase Fee: $25 Travel Training Data Collection Standards addresses the foundation of data and data collection.  The session covers what is data and data collection, methods and standards used for data collection and types of data analytics as appropriate for[...]
Feb
1
Sat
all-day ADA Complementary Paratransit: R... @ Pre-Recorded Webinar
ADA Complementary Paratransit: R... @ Pre-Recorded Webinar
Feb 1 – Feb 29 all-day
Presenter : Carol Wright Kenderdine, ESPA Consulting Webinar Available From/To: February 1 – February 29, 2020 Registration/Purchase Fee: $25 ADA Complementary Paratransit: Responding to Emergencies addresses considerations to be made when the paratransit preparedness plan must be put into action. Topics include coordination with other agencies, methods of communication, emergency communication, locating and assisting people[...]
all-day Importance of Data Collection fo... @ Pre-Recorded Webinar
Importance of Data Collection fo... @ Pre-Recorded Webinar
Feb 1 – Feb 29 all-day
Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: February 1-February 29, 2020 Registration/Purchase Fee: $25 Importance of Data Collection for Travel Training Programs addresses the ever-important role that data collection and training outcomes play in travel instruction. In addition to learning about a variety of tools and methods for collecting travel instruction data, learners[...]