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Working together to build accessible communities for all!

Easterseals Project Action Consulting, a division of Easterseals, Inc., provides customized training solutions and technical expertise on the Americans with Disabilities Act and accessible transportation for transportation providers, human service agencies, states, regional agencies, tribal nations, and communities with the goal of working together to build accessible communities for all!

Travel Training Certification and Instruction

New and veteran travel trainers can now earn CUTR-certified travel trainer credentials.

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Training on Americans with Disabilities Act Requirements

Customized training to suit your organization’s needs, covering a range of topics and travel modalities.

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Customer Service & Effective Communication

Learn the role of quality customer service in providing accessible transportation that is efficient and effective.

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Transit Management Training

Management and operations training to strengthen the effectiveness of your organization.

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Facilitation and Public Engagement

ESPA Consulting staff are available to facilitate sessions or meetings in an objective and inclusive manner.

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Paratransit Management Certification and Instruction

Paratransit managers of all experience levels can earn CUTR-certified credentials.

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Upcoming Events

Click event for more information.

Jun
16
Sun
all-day Importance of Data Collection fo... @ Pre-Recorded Webinar
Importance of Data Collection fo... @ Pre-Recorded Webinar
Jun 16 – Jun 30 all-day
Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: June 16-June 30, 2019 Registration/Purchase Fee: $25 Importance of Data Collection for Travel Training Programs addresses the ever-important role that data collection and training outcomes play in travel instruction. Learners will be taught specific outcomes to track at multiple intervals when working with trainees, and what[...]
Jul
1
Mon
all-day Determining Conditional Eligibil... @ Pre-Recorded Webinar
Determining Conditional Eligibil... @ Pre-Recorded Webinar
Jul 1 – Jul 31 all-day
Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: July 1 – July 31, 2019 Registration/Purchase Fee: $25 Determining Conditional Eligibility for ADA Complementary Paratransit addresses the very complex assessment of a person’s ADA eligibility when the applicant is functionally able to take the fixed route for some of his trips. Topics to be covered[...]
all-day Introduction to ADA Complementar... @ Online Course
Introduction to ADA Complementar... @ Online Course
Jul 1 – Aug 31 all-day
Instructor: Kristi McLaughlin, ESPAC Consultant Registration Fee: $150 This online training course is designed for ADA complementary paratransit managers who are new to the field. Content highlights the history of the the disability movement, paratransit eligibility, human resources management, key considerations in paratransit operations, and the basics in financial management that all paratransit managers need to know. The[...]
all-day Introduction to Travel Training ... @ Online Course
Introduction to Travel Training ... @ Online Course
Jul 1 – Aug 31 all-day
Instructor : Kristi McLaughlin, ESPAC Consultant Registration Fee: $200 Introduction to Travel Training  is now a comprehensive online course with hands-on, field activities. Participants will receive a workbook and access to a collection of useful electronic resources ready to use once they complete the course. The course consists of ten modules and covers strategies for[...]
all-day Travel Training Assessments: Det... @ Pre-Recorded Webinar
Travel Training Assessments: Det... @ Pre-Recorded Webinar
Jul 1 – Jul 31 all-day
Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: July 1 – July 31, 2019 Registration/Purchase Fee: $25 Travel Training Assessments: Determining Student Competency addresses skills trainees should have prior to beginning a travel training program or working with a travel trainer. Learners will learn how to use the assessment process and other respectful methods[...]
Aug
1
Thu
all-day Best Practices in Travel Trainin... @ Pre-Recorded Webinar
Best Practices in Travel Trainin... @ Pre-Recorded Webinar
Aug 1 – Aug 31 all-day
Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: August 1 – August 31, 2019 Registration/Purchase Fee: $25 Best Practices in Travel Training Assessments addresses the role of the assessment as the foundation in one-on-one travel instruction, as well as the methods that travel trainers can use to respectfully and thoroughly assess a prospective trainee’s[...]
all-day Implementing Conditional Eligibi... @ Pre-Recorded Webinar
Implementing Conditional Eligibi... @ Pre-Recorded Webinar
Aug 1 – Aug 31 all-day
Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: August 1 – August 31, 2019 Registration/Purchase Fee: $25 Implementing Conditional Eligibility for ADA Complementary Paratransit will address how to schedule trips based on a person’s conditional eligibility for ADA Complementary Paratransit. Once the determination has been made that a person can ride fixed-route transit for[...]
2:00 pm Effective Communication with Peo... @ Live Webinar
Effective Communication with Peo... @ Live Webinar
Aug 1 @ 2:00 pm – 3:15 pm
Presenter : Kristi McLaughlin, ESPAC Consultant Date: August 1, 2019 Time: 2 p.m. Eastern Registration Fee: $25 Effective Communication with People with Disabilities will cover not only the ADA requirements for transportation agencies for effective communication with people with disabilities, but also tips and suggestions for enabling and ensuring effective communication with people with disabilities.