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Working together to build accessible communities for all!

Easterseals Project Action Consulting, a division of Easterseals, Inc., provides customized training solutions and technical expertise on the Americans with Disabilities Act and accessible transportation for transportation providers, human service agencies, states, regional agencies, tribal nations, and communities with the goal of working together to build accessible communities for all!

Travel Training Certification and Instruction

New and veteran travel trainers can now earn CUTR-certified travel trainer credentials.

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Training on Americans with Disabilities Act Requirements

Customized training to suit your organization’s needs, covering a range of topics and travel modalities.

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Customer Service & Effective Communication

Learn the role of quality customer service in providing accessible transportation that is efficient and effective.

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Transit Management Training

Management and operations training to strengthen the effectiveness of your organization.

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Facilitation and Public Engagement

ESPA Consulting staff are available to facilitate sessions or meetings in an objective and inclusive manner.

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Paratransit Management Certification and Instruction

Paratransit managers of all experience levels can earn CUTR-certified credentials.

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Upcoming Events

Click event for more information.

Jan
11
Mon
all-day Advanced Travel Training Strateg... @ Online Course
Advanced Travel Training Strateg... @ Online Course
Jan 11 all-day
Instructor: Kristi McLaughlin, ESPAC Consultant Start Date: January 11, 2021 End Date: March 12, 2021 Registration Fee: $150 Advanced Travel Training Strategies is a comprehensive online course is an online course covering advanced travel trainer strategies including working with trainees with psychiatric disabilities and other less common disabilities, behavioral strategies and techniques from a trainer[...]
all-day Transportation and the ADA Course @ Online Course
Transportation and the ADA Course @ Online Course
Jan 11 all-day
Instructor: Kristi McLaughlin, ESPAC Consultant Start Date: January 11, 2021 End Date: March 12, 2021 Registration Fee: $150 Transportation and the ADA Description: Have you ever wondered how many companions are allowed to ride with a complementary paratransit eligible passenger? Or how much assistance a bus operator is required to provide to a passenger with[...]
Apr
1
Thu
all-day Determining Conditional Eligibil... @ Pre-Recorded Webinar
Determining Conditional Eligibil... @ Pre-Recorded Webinar
Apr 1 all-day
Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: April 1 – 30, 2021 Registration/Purchase Fee: $25 Determining Conditional Eligibility for ADA Complementary Paratransit addresses the very complex assessment of a person’s ADA eligibility when the applicant is functionally able to take the fixed route for some of his trips. Topics to be covered include[...]
all-day Introduction to ADA Complementar... @ Online Course
Introduction to ADA Complementar... @ Online Course
Apr 1 all-day
Instructor: Kristi McLaughlin, ESPAC Consultant Start Date: April 1, 2021 End Date: May 31, 2021 Registration Fee: $150 This online training course is designed for ADA complementary paratransit managers who are new to the field. Content highlights the history of the the disability movement, paratransit eligibility, human resources management, key considerations in paratransit operations, and[...]
all-day Introduction to Travel Training ... @ Online Course
Introduction to Travel Training ... @ Online Course
Apr 1 all-day
Instructor : Kristi McLaughlin, ESPAC Consultant Registration Fee: $200 Course Start Date: April 1, 2021 Course End Date: June 18, 2021 Introduction to Travel Training is a comprehensive online course with hands-on, field activities. Participants will have the option of receiving a workbook and/or all materials electronically and will have access to a collection of useful[...]
all-day Travel Training Assessments: Det... @ Pre-Recorded Webinar
Travel Training Assessments: Det... @ Pre-Recorded Webinar
Apr 1 all-day
Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: April 1 – 30, 2021 Registration/Purchase Fee: $25 Travel Training Assessments: Determining Student Competency addresses skills trainees should have prior to beginning a travel training program or working with a travel trainer. Learners will learn how to use the assessment process and other respectful methods to[...]
May
1
Sat
all-day Best Practices in Travel Trainin... @ Pre-Recorded Webinar
Best Practices in Travel Trainin... @ Pre-Recorded Webinar
May 1 all-day
Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: May 1 – 31, 2021 Registration/Purchase Fee: $25 Best Practices in Travel Training Assessments addresses the role of the assessment as the foundation in one-on-one travel instruction, as well as the methods that travel trainers can use to respectfully and thoroughly assess a prospective trainee’s skills[...]
all-day Implementing Conditional Eligibi... @ Pre-Recorded Webinar
Implementing Conditional Eligibi... @ Pre-Recorded Webinar
May 1 all-day
Presenter : Kristi McLaughlin, ESPAC Consultant Webinar Available From/To: May 1 – 31, 2021 Registration/Purchase Fee: $25 Implementing Conditional Eligibility for ADA Complementary Paratransit will address how to schedule trips based on a person’s conditional eligibility for ADA Complementary Paratransit. Once the determination has been made that a person can ride fixed-route transit for some,[...]