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Working together to build accessible communities for all!

Easterseals Project Action, a division of Easterseals, Inc., provides customized training solutions and technical expertise on the Americans with Disabilities Act and accessible transportation for transportation providers, human service agencies, states, regional agencies, tribal nations, and communities with the goal of working together to build accessible communities for all!

Travel Training Certification and Instruction

New and veteran travel trainers can now earn CUTR-certified travel trainer credentials.

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Training on Americans with Disabilities Act Requirements

Customized training to suit your organization’s needs, covering a range of topics and travel modalities.

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Customer Service & Effective Communication

Learn the role of quality customer service in providing accessible transportation that is efficient and effective.

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Transit Management Training

Management and operations training to strengthen the effectiveness of your organization.

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Facilitation and Public Engagement

ESPA Consulting staff are available to facilitate sessions or meetings in an objective and inclusive manner.

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Paratransit Management Certification and Instruction

Paratransit managers of all experience levels can earn CUTR-certified credentials.

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Upcoming Events

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Oct
31
Mon
all-day Community Connections & Your Rol... @ Online Course
Community Connections & Your Rol... @ Online Course
Oct 31 – Dec 31 all-day
Instructor: Kristi McLaughlin, Easterseals Project Action Registration Fee: $150 Start Date: October 31, 2022 End Date: December 31, 2022 Travel trainers are in a unique position to make connections within their communities to increase the potential for independent mobility. This course starts with an overview of the Americans with Disabilities Act and public transportation and how this[...]
all-day Taking ADA Complementary Paratra... @ Online Course
Taking ADA Complementary Paratra... @ Online Course
Oct 31 – Dec 31 all-day
Instructor: Kristi McLaughlin, Easterseals Project Action Start Date: October 31, 2022 End Date: December 31, 2022 Registration Fee: $150 This online training course is designed for ADA complementary paratransit managers who are ready to improve the service offered to their customers by taking paratransit service to the next level. As an advanced level course, it will[...]
Dec
13
Tue
3:00 pm Empowering Mobility Managers to ... @ Zoom Webinar
Empowering Mobility Managers to ... @ Zoom Webinar
Dec 13 @ 3:00 pm – 4:30 pm
Presenter : Chelcie Beadnell, Easterseals Project Action Date: December 13, 2022 Time: 3:00-4:30 p.m. Eastern (12:00-1:30 p.m. Pacific) Registration Fee: $25 There are many core competencies that Mobility Managers must possess.  To effect the kind of action that needs to occur within a community for systems-level change, Mobility Managers need to be able to effectively[...]
Jan
23
Mon
all-day Advanced Travel Training Strateg... @ Online Course
Advanced Travel Training Strateg... @ Online Course
Jan 23 all-day
Instructor: Kristi McLaughlin, Easterseals Project Action Start Date: January 23, 2023 End Date: March 17, 2023 Registration Fee: $150 Advanced Travel Training Strategies is a comprehensive online course is an online course covering advanced travel trainer strategies including working with trainees with psychiatric disabilities and other less common disabilities, behavioral strategies and techniques from a[...]
all-day Transportation and the ADA Course @ Online Course
Transportation and the ADA Course @ Online Course
Jan 23 all-day
Instructor: Kristi McLaughlin, Easterseals Project Action Start Date: January 23, 2023 End Date: March 17, 2023 Registration Fee: $150 Transportation and the ADA Description: Have you ever wondered how many companions are allowed to ride with a complementary paratransit eligible passenger? Or how much assistance a bus operator is required to provide to a passenger[...]
Apr
3
Mon
all-day Determining Conditional Eligibil... @ Pre-Recorded Webinar
Determining Conditional Eligibil... @ Pre-Recorded Webinar
Apr 3 all-day
Presenter : Kristi McLaughlin, Easterseals Project Action Webinar Available From/To: April 3- 30, 2023 Registration/Purchase Fee: $25 Determining Conditional Eligibility for ADA Complementary Paratransit addresses the very complex assessment of a person’s ADA eligibility when the applicant is functionally able to take the fixed route for some of his trips. Topics to be covered include[...]
all-day Introduction to ADA Complementar... @ Online Course
Introduction to ADA Complementar... @ Online Course
Apr 3 all-day
Instructor: Kristi McLaughlin, Easterseals Project Action Start Date: April 3, 2023 End Date: May 31, 2023 Registration Fee: $150 This online training course is designed for ADA complementary paratransit managers who are new to the field. Content highlights the history of the the disability movement, paratransit eligibility, human resources management, key considerations in paratransit operations,[...]
all-day Introduction to Travel Training ... @ Online Course
Introduction to Travel Training ... @ Online Course
Apr 3 all-day
Instructor : Kristi McLaughlin, Easterseals Project Action Registration Fee: $200 Course Start Date: April 3, 2023 Course End Date: June 16, 2023 Introduction to Travel Training is a comprehensive online course with hands-on, field activities. Participants will have the option of receiving a workbook and/or all materials electronically and will have access to a collection of[...]