Working together to build accessible communities for all!

Description: As leaders of your organizations, you work to take care of your agency’s growth and success, your employees’ training and well-being, your customers’ wants and needs, and more. You wouldn’t be the leaders you already are if you were not motivated to succeed. Through the process of taking care of everyone else, as leaders[...]

Description: This engaging and practical workshop equips transit professionals with the tools and knowledge to provide exceptional customer service while maintaining full compliance with the Americans with Disabilities Act (ADA). Participants will gain a clear understanding of ADA paratransit regulations, effective communication strategies, and the importance of sensitivity and professionalism when interacting with riders of[...]

Description: This virtual workshop provides transit professionals and managers with the information and tools to develop a comprehensive approach to conducting accurate paratransit eligibility determinations. This workshop will provide participants helpful tips and best practices in determining ADA complementary paratransit eligibility. Participants will also receive informational resources on the Americans with Disabilities Act (ADA) requirements[...]

Description: This virtual workshop provides transit professionals and managers with the information and tools to develop a comprehensive approach to conducting accurate paratransit eligibility determinations. This workshop will provide participants helpful tips and best practices in determining ADA complementary paratransit eligibility. Participants will also receive informational resources on the Americans with Disabilities Act (ADA) requirements[...]

Description: This virtual workshop provides transit professionals and managers with the information and tools to develop a comprehensive approach to conducting accurate paratransit eligibility determinations. This workshop will provide participants helpful tips and best practices in determining ADA complementary paratransit eligibility. Participants will also receive informational resources on the Americans with Disabilities Act (ADA) requirements[...]

Description: This virtual workshop provides transit professionals and managers with the information and tools to develop a comprehensive approach to conducting accurate paratransit eligibility determinations. This workshop will provide participants helpful tips and best practices in determining ADA complementary paratransit eligibility. Participants will also receive informational resources on the Americans with Disabilities Act (ADA) requirements[...]

Description: This 4-hour virtual workshop aims to educate bus drivers on appropriate behavior and communication with people with disabilities. The workshop covers various topics including assisting difficult passengers, driver assistance and the ADA, service animals, effective communication, and disability awareness and etiquette. This workshop is appropriate both for fixed-route, paratransit, and demand responsive bus operators.[...]

Description: This 4-hour workshop aims to educate call takers on appropriate communication with people with disabilities. The workshop covers various topics including assisting difficult customers, effective communication and the ADA, and disability awareness and etiquette. Date: Tuesday, May 12 & Thursday, May 14, 2026 Time: 12:00pm–2:00pm ET/11:00am-1:00pm CT/10:00am-12:00pm MT/9:00am-11:00am PT each day Instructor: Kristi McLaughlin,[...]