Upcoming Online Courses

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all-day ADA Complementary Paratransit Management Essentials – **DATES UPDATED**
ADA Complementary Paratransit Ma...
Oct 27 – Dec 15 all-day
Instructors: Kristi McLaughlin and Donna Smith, ESPA Consulting Registration Fee: $195 ADA Complementary Paratransit Management Essentials will address key elements related  to relationship building with passengers, the public and governing boards. Content highlights customer service management, effective communication, public engagement strategies, building effective relationships with governing bodies and policy development, amendment and implementation.
all-day Taking ADA Complementary Paratransit Service to the Next Level **DATES UPDATED**
Taking ADA Complementary Paratra...
Jan 22 – Mar 2 all-day
Instructors: Carol Wright Kenderdine, Kristi McLaughlin and Donna Smith, ESPA Consulting Registration Fee: $195 This online training course is designed for ADA complementary paratransit managers who are ready to improve the service offered to their customers by taking paratransit service to the next level. As an advanced level course, it will not cover basic requirements of[...]

Online Courses (Registration Fee $195)

Easterseals Project Action Consulting online courses offer participants the opportunity to share experiences, ideas and knowledge with colleagues. Courses may contain material to read, exercises designed to allow participants to apply information learned, and/or online interaction via a discussion forum and/or group webinars. Online courses are flexible enough to allow busy professionals to log in and work at any hour of the day or night while providing opportunities to interact with fellow class mates and the instructor. Learners should expect to commit to a minimum of approximately 12-15 concentrated hours on the course activities for each course. Certificates will be provided upon the successful completion of all course work.

Visit the Accepted Payment Methods page for information regarding the types of payment accepted for all ESPA Consulting registration and purchase fees. Visit the ESPA Consulting Refund Policy page for information on our refund policy and procedures. For additional questions/comments, email ESPAConsulting@easterseals.com.