Comprehensive Calendar

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Comprehensive Calendar2017-02-21T12:32:10+00:00
Feb
11
Mon
ADA Complementary Paratransit Management Essentials
Feb 11 – Mar 22 all-day

Instructors: Kristi McLaughlin, ESPAC Consultant
Registration Fee:
$150

ADA Complementary Paratransit Management Essentials will address key elements related to relationship building with passengers, the public and governing boards. Content highlights customer service management, effective communication, public engagement strategies, building effective relationships with governing bodies and policy development, amendment and implementation. The course is self-study with no scheduled meeting times.  All homework assignments must be submitted on or prior to the end date of the course.

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Introduction to ADA Complementary Paratransit Management
Feb 11 – Mar 22 all-day

Instructors: Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150

This online training course is designed for ADA complementary paratransit managers who are new to the field. Content highlights the history of the the disability movement, paratransit eligibility, human resources management, key considerations in paratransit operations, and the basics in financial management that all paratransit managers need to know. The course is self-study with no scheduled meeting times.  All homework assignments must be submitted on or prior to the end date of the course.

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Feb
13
Wed
Implementing Conditional Eligibility for ADA Complementary Paratransit Trip-by-Trip
Feb 13 @ 2:00 pm – 3:30 pm

Time : 2:00–3:30pm ET/1:00-2:30pm CT/11:00am-12:30pm PT
Presenter : Kristi McLaughlin, ESPA Consulting
Registration Fee: $25

Implementing Conditional Eligibility for ADA Complementary Paratransit will address how to schedule trips based on a person’s conditional eligibility for ADA Complementary Paratransit. Once the determination has been made that a person can ride fixed-route transit for some, but not all, of his/her trips and conditions are placed on his eligibility to take ADA Complementary Paratransit, then the complex process of implementing these eligibility conditions begins. Topics in this session will include tracking riders’ conditions analyzing individual trips, determining eligibility for conditions that regularly change (i.e. weather-related occurrences) and best practices in implementing conditional eligibility. Connection information and the webinar presentation will be emailed to registered participants the day before the webinar. Participation can be achieved by connecting to the webinar room or by connecting by phone and following along with the emailed presentation. Closed captioning will be provided for those in the webinar room.

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Mar
6
Wed
ADA Complementary Paratransit Appeals Process Requirements
Mar 6 @ 2:00 pm – 3:30 pm

Time : 2:00–3:30pm ET/1:00-2:30pm CT/11:00am-12:30pm PT
Presenter : Kristi McLaughlin, ESPAC Consultant
Registration Fee: $25

ADA Complementary Paratransit Appeals Process Requirements will address the requirements under the ADA with regards to paratransit appeals, including eligibility decisions, no shows, and suspensions.  Topics to be covered include what decisions carry the right of the applicant/passenger to appeal, separation of function, who should determine appeals, length of time to make an appeal determination, if and when presumptive eligibility goes into effect, and requirements on how the applicant/passenger should be notified of the final decision of the appeal. Connection information and the webinar presentation will be emailed to registered participants the day before the webinar. Participation can be achieved by connecting to the webinar room or by connecting by phone and following along with the emailed presentation. Closed captioning will be provided for those in the webinar room.

Register
Mar
27
Wed
ADA Complementary Paratransit: Responding to Emergencies
Mar 27 @ 2:00 pm – 3:30 pm

Time : 2:00–3:30pm ET/1:00-2:30pm CT/11:00am-12:30pm PT
Presenter : Carol Kenderdine, Easterseals Project Action Consulting
Registration Fee: $25

ADA Complementary Paratransit: Responding to Emergencies will address considerations to be made when the paratransit preparedness plan must be put into action. Topics will include coordinating with other agencies; methods of communication; emergency communication; locating and assisting people with disabilities; what to do with pets and service animals and other considerations.

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