Instructor: Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150
ADA Complementary Paratransit Management Essentials will address key elements related to relationship building with passengers, the public and governing boards. Content highlights customer service management, effective communication, public engagement strategies, building effective relationships with governing bodies and policy development, amendment and implementation. The course is self-study with no scheduled meeting times. All homework assignments must be submitted on or prior to the end date of the course.
Instructor: Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150
Travel trainers are in a unique position to make connections within their communities to increase the potential for independent mobility. This course starts with an overview of the Americans with Disabilities Act and public transportation and how this important piece of federal legislation connects with travel training, followed by information about building a good working relationship with local transportation providers. The remaining two modules explore connections across similar professions such as mobility management and ADA complementary paratransit eligibility programs. The course is self-study with no scheduled meeting times. All homework assignments must be submitted on or prior to the end date of the course.
Instructor: Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150
This course provides information about different aspects of travel training programs including variations in programs, scope, people served, data collection and reporting, and program evaluation. Learners will have the opportunity to fully explore and assess their own program. The course is self-study with no scheduled meeting times. All homework assignments must be submitted on or prior to the end date of the course.
Presenter : Kristi McLaughlin, ESPAC Consultant
Registration Fee: $25
Intersection Design, Accessible Equipment, and Tools for Teaching Street Crossing addresses the variety of tools, technologies and other equipment travel trainers can use when teaching safe street crossings. Participants will gain information about intersection design and accessibility, and what tools (both high-tech and low-tech) can be developed to aid in the street crossing process during travel training and once the students begin traveling independently.
Presenter : Ken Thompson, ESPA and Kristi McLaughlin, ESPA Consultant
Date: December 5, 2019
Time: 2 p.m. Eastern
Registration Fee: $25
Easterseals Project Action has been providing training and technical assistance on accessible transportation since 1988. Join this session to find the answers from ESPA staff, both Certified ADA Coordinators, on your biggest transportation and the ADA questions. Questions will be taken on both fixed-route and ADA Complementary paratransit service. Register today for Transportation ADA Q&A, submit your questions when you register, and be able to ask additional questions during the live session.
Presenter : Carol Wright Kenderdine, ESPA Consulting
Webinar Available From/To: January 1 – January 31, 2020
Registration/Purchase Fee: $25
ADA Complementary Paratransit Emergency Preparedness addresses the role of ADA Complementary Paratransit service in emergency preparedness planning. Planning accessible transportation for people with disabilities in emergency situations can be complex and challenging. Communities must consider many aspects regarding how to conduct the planning – including outreach, involving people with disabilities in the process, and data collection – as well as topics to discuss – such as evacuation procedures and accessible shelter locations.
Instructor : Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150
Advanced Travel Training Strategies is now a comprehensive online course is an online course covering advanced travel trainer strategies including working with trainees with psychiatric disabilities and other less common disabilities, behavioral strategies and techniques from a trainer perspective, using physical strategies safely, advanced street crossing techniques, and more.
Instructor: Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150
This online training course is designed for ADA complementary paratransit managers who are ready to improve the service offered to their customers by taking paratransit service to the next level. As an advanced level course, it will not cover basic requirements of running a paratransit system. Course content highlights using performance measures to improve service, going above and beyond the ADA, social media, training strategies for preparing your staff, strategic management and leadership skills. The course is self-study with no scheduled meeting times. All homework assignments must be submitted on or prior to the end date of the course.
Instructor: Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150
Transportation and the ADA Description: Have you ever wondered how many companions are allowed to ride with a complementary paratransit eligible passenger? Or how much assistance a bus operator is required to provide to a passenger with a disability in boarding the bus? Or how many service animals a person with a disability can bring on a fixed route bus? If you have had these question or other ADA related questions accessible transportation, then this workshop is for you. This online corse will cover regulatory requirements for fixed-route, ADA complementary paratransit, and demand responsive transportation. Instructors will also distinguish between what is a regulatory requirement and what are best practices in customer service.
Presenter : Kristi McLaughlin, ESPAC Consultant
Webinar Available From/To: January 1 – January 31, 2020
Registration/Purchase Fee: $25
Travel Training Data Collection Standards addresses the foundation of data and data collection. The session covers what is data and data collection, methods and standards used for data collection and types of data analytics as appropriate for use in travel training programs.