Instructor: Kristi McLaughlin, ESPAC Consultant
Start Date: January 11, 2021
End Date: March 12, 2021
Registration Fee: $150
Advanced Travel Training Strategies is a comprehensive online course is an online course covering advanced travel trainer strategies including working with trainees with psychiatric disabilities and other less common disabilities, behavioral strategies and techniques from a trainer perspective, using physical strategies safely, advanced street crossing techniques, and more.
Instructor: Kristi McLaughlin, ESPAC Consultant
Start Date: January 11, 2021
End Date: March 12, 2021
Registration Fee: $150
Transportation and the ADA Description: Have you ever wondered how many companions are allowed to ride with a complementary paratransit eligible passenger? Or how much assistance a bus operator is required to provide to a passenger with a disability in boarding the bus? Or how many service animals a person with a disability can bring on a fixed route bus? If you have had these question or other ADA related questions accessible transportation, then this workshop is for you. This online course will cover regulatory requirements for fixed-route, ADA complementary paratransit, and demand responsive transportation. Instructors will also distinguish between what is a regulatory requirement and what are best practices in customer service.
Presenter : Kristi McLaughlin, ESPAC Consultant
Webinar Available From/To: April 1 – 30, 2021
Registration/Purchase Fee: $25
Determining Conditional Eligibility for ADA Complementary Paratransit addresses the very complex assessment of a person’s ADA eligibility when the applicant is functionally able to take the fixed route for some of his trips. Topics to be covered include developing a better understanding of disabilities and functional abilities; determining eligibility for persons with vision impairment; guidance for conducting in-person interviews and obtaining follow-up information from professionals; guidance for conducting physical functional assessments; and best practices in making “difficult” eligibility decisions.
Instructor: Kristi McLaughlin, ESPAC Consultant
Start Date: April 1, 2021
End Date: May 31, 2021
Registration Fee: $150
This online training course is designed for ADA complementary paratransit managers who are new to the field. Content highlights the history of the the disability movement, paratransit eligibility, human resources management, key considerations in paratransit operations, and the basics in financial management that all paratransit managers need to know.
Instructor : Kristi McLaughlin, ESPAC Consultant
Registration Fee: $200
Course Start Date: April 1, 2021
Course End Date: June 18, 2021
Introduction to Travel Training is a comprehensive online course with hands-on, field activities. Participants will have the option of receiving a workbook and/or all materials electronically and will have access to a collection of useful electronic resources ready to use once they complete the course. The course consists of ten modules and covers strategies for training on rail systems and in rural communities in addition to the traditional fixed-route bus material.
Presenter : Kristi McLaughlin, ESPAC Consultant
Webinar Available From/To: April 1 – 30, 2021
Registration/Purchase Fee: $25
Travel Training Assessments: Determining Student Competency addresses skills trainees should have prior to beginning a travel training program or working with a travel trainer. Learners will learn how to use the assessment process and other respectful methods to collect information in order to develop an understanding of a trainee’s baseline skills. Travel trainers must first determine baseline competency information and then develop a travel instruction plan to help the trainee work toward their independent travel goals. This webinar will address the methods by which a trainer can accomplish these tasks.
Presenter : Kristi McLaughlin, ESPAC Consultant
Webinar Available From/To: May 1 – 31, 2021
Registration/Purchase Fee: $25
Best Practices in Travel Training Assessments addresses the role of the assessment as the foundation in one-on-one travel instruction, as well as the methods that travel trainers can use to respectfully and thoroughly assess a prospective trainee’s skills and independent travel goals and needs. Learners will become versed in how to develop and enhance intake and assessment forms and will practice multiple trainee assessment strategies. This webinar also addresses the importance of developing assessments that thoughtfully consider topics such as community safety and fears related to travel training, path of travel barriers, disability information and trip planning.
Presenter : Kristi McLaughlin, ESPAC Consultant
Webinar Available From/To: May 1 – 31, 2021
Registration/Purchase Fee: $25
Implementing Conditional Eligibility for ADA Complementary Paratransit will address how to schedule trips based on a person’s conditional eligibility for ADA Complementary Paratransit. Once the determination has been made that a person can ride fixed-route transit for some, but not all, of his/her trips and conditions are placed on his eligibility to take ADA Complementary Paratransit, then the complex process of implementing these eligibility conditions begins. Topics in this session will include tracking riders’ conditions analyzing individual trips, determining eligibility for conditions that regularly change (i.e. weather-related occurrences) and best practices in implementing conditional eligibility.
Presenter : Kristi McLaughlin, ESPAC Consultant
Webinar Available From/To: July 1 – 31, 2021
Registration/Purchase Fee: $25
ADA Complementary Paratransit Appeals Process Requirements addresses the requirements under the ADA with regards to paratransit appeals, including eligibility decisions, no shows, and suspensions. Topics to be covered include what decisions carry the right of the applicant/passenger to appeal, separation of function, who should determine appeals, length of time to make an appeal determination, if and when presumptive eligibility goes into effect, and requirements on how the applicant/passenger should be notified of the final decision of the appeal.
Instructor: Kristi McLaughlin, ESPAC Consultant
Start Date: July 1, 2021
End Date: August 31, 2021
Registration Fee: $150
ADA Complementary Paratransit Management Essentials will address key elements related to relationship building with passengers, the public and governing boards. Content highlights customer service management, effective communication, public engagement strategies, building effective relationships with governing bodies and policy development, amendment and implementation.