Presenter : Kristi McLaughlin, ESPAC Consultant
Webinar Available From/To: October 1 – Octobert 31, 2019
Registration/Purchase Fee: $25
ADA Complementary Paratransit Appeals Process Requirements addresses the requirements under the ADA with regards to paratransit appeals, including eligibility decisions, no shows, and suspensions. Topics to be covered include what decisions carry the right of the applicant/passenger to appeal, separation of function, who should determine appeals, length of time to make an appeal determination, if and when presumptive eligibility goes into effect, and requirements on how the applicant/passenger should be notified of the final decision of the appeal. Connection information and the webinar presentation will be emailed to registered participants the day before the webinar. Participation can be achieved by connecting to the webinar room or by connecting by phone and following along with the emailed presentation. Closed captioning will be provided for those in the webinar room.
Instructor: Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150
ADA Complementary Paratransit Management Essentials will address key elements related to relationship building with passengers, the public and governing boards. Content highlights customer service management, effective communication, public engagement strategies, building effective relationships with governing bodies and policy development, amendment and implementation. The course is self-study with no scheduled meeting times. All homework assignments must be submitted on or prior to the end date of the course.
Instructor: Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150
Travel trainers are in a unique position to make connections within their communities to increase the potential for independent mobility. This course starts with an overview of the Americans with Disabilities Act and public transportation and how this important piece of federal legislation connects with travel training, followed by information about building a good working relationship with local transportation providers. The remaining two modules explore connections across similar professions such as mobility management and ADA complementary paratransit eligibility programs. The course is self-study with no scheduled meeting times. All homework assignments must be submitted on or prior to the end date of the course.
Instructor: Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150
This course provides information about different aspects of travel training programs including variations in programs, scope, people served, data collection and reporting, and program evaluation. Learners will have the opportunity to fully explore and assess their own program. The course is self-study with no scheduled meeting times. All homework assignments must be submitted on or prior to the end date of the course.
Presenter : Kristi McLaughlin, ESPAC Consultant
Webinar Available From/To: October 1 – October 31, 2019
Registration/Purchase Fee: $25
Introduction to Street Crossing for Travel Trainers addresses the variety of tools, technologies and other equipment travel trainers can use when teaching safe street crossings. Participants will gain information about intersection design and accessibility, and what tools (both high-tech and low-tech) can be developed to aid in the street crossing process during travel training and once the students begin traveling independently.
Presenter : Kristi McLaughlin, ESPAC Consultant
Date: October 3, 2019
Time: 2 p.m. Eastern
Registration Fee: $25
Effective Transportation Policy Development will offer a step-by-step process for developing and amending policies to strengthen and support the vision and mission of the program. It will also include sample policies for hot topics in fixed-route and ADA complementary paratransit service.
Presenter : Kristi McLaughlin, ESPAC Consultant
Webinar Available From/To: November 1 – November 30, 2019
Registration/Purchase Fee: $25
Best Practices in ADA Complementary Paratransit Appeals Policy and Practice provides information on best practices from across the country in ADA Complementary Paratransit appeals policy and practices, including appealing denial of eligibility, conditions placed upon eligibility, no shows and suspensions.
Presenter : Kristi McLaughlin, ESPAC Consultant
Registration Fee: $25
Intersection Design, Accessible Equipment, and Tools for Teaching Street Crossing addresses the variety of tools, technologies and other equipment travel trainers can use when teaching safe street crossings. Participants will gain information about intersection design and accessibility, and what tools (both high-tech and low-tech) can be developed to aid in the street crossing process during travel training and once the students begin traveling independently.
Presenter : Carol Wright Kenderdine, ESPA Consulting
Date: November 7, 2019
Time: 2 p.m. Eastern
Registration Fee: $25
Recording performance measures is not only a required task for transit providers to provide to funders, but can and should be used to improve transportation service. Performance Measures in Transportation will address the characteristics of effective performance measurement, the purpose of performance measurement, sample performance measures, prioritizing performance measures, reporting, measuring service effectiveness, and integrating performance measures into decision making.
Presenter : Ken Thompson, ESPA and Kristi McLaughlin, ESPA Consultant
Date: December 5, 2019
Time: 2 p.m. Eastern
Registration Fee: $25
Easterseals Project Action has been providing training and technical assistance on accessible transportation since 1988. Join this session to find the answers from ESPA staff, both Certified ADA Coordinators, on your biggest transportation and the ADA questions. Questions will be taken on both fixed-route and ADA Complementary paratransit service. Register today for Transportation ADA Q&A, submit your questions when you register, and be able to ask additional questions during the live session.