Instructors: Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150
ADA Complementary Paratransit Management Essentials will address key elements related to relationship building with passengers, the public and governing boards. Content highlights customer service management, effective communication, public engagement strategies, building effective relationships with governing bodies and policy development, amendment and implementation. The course is self-study with no scheduled meeting times. All homework assignments must be submitted on or prior to the end date of the course.
Instructors: Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150
Travel trainers are in a unique position to make connections within their communities to increase the potential for independent mobility. This course starts with an overview of the Americans with Disabilities Act and public transportation and how this important piece of federal legislation connects with travel training, followed by information about building a good working relationship with local transportation providers. The remaining two modules explore connections across similar professions such as mobility management and ADA complementary paratransit eligibility programs. The course is self-study with no scheduled meeting times. All homework assignments must be submitted on or prior to the end date of the course.
Instructors: Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150
This course provides information about different aspects of travel training programs including variations in programs, scope, people served, data collection and reporting, and program evaluation. Learners will have the opportunity to fully explore and assess their own program. The course is self-study with no scheduled meeting times. All homework assignments must be submitted on or prior to the end date of the course.
Instructors: Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150
This online training course is designed for ADA complementary paratransit managers who are new to the field. Content highlights the history of the the disability movement, paratransit eligibility, human resources management, key considerations in paratransit operations, and the basics in financial management that all paratransit managers need to know. The course is self-study with no scheduled meeting times. All homework assignments must be submitted on or prior to the end date of the course.
Instructors: Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150
This online training course is designed for ADA complementary paratransit managers who are ready to improve the service offered to their customers by taking paratransit service to the next level. As an advanced level course, it will not cover basic requirements of running a paratransit system. Course content highlights using performance measures to improve service, going above and beyond the ADA, social media, training strategies for preparing your staff, strategic management and leadership skills. The course is self-study with no scheduled meeting times. All homework assignments must be submitted on or prior to the end date of the course.
Time : 2:00–3:30pm ET/1:00-2:30pm CT/11:00am-12:30pm PT
Presenter : Kristi McLaughlin, ESPAC Consultant
Registration Fee: $25
Introduction to Street Crossing for Travel Trainers: The Must Know Info will address the crucial topic of safely teaching street crossing. Participants will learn the importance of developing methods and strategies to aid in one-on-one travel instruction and the in-depth strategies travel trainers use when teaching a trainee where, when, and how to safely cross a street. This webinar will also address intersection analysis, pedestrian safety skills and vehicle speed and driver behavior as related to independent travel. Connection information and the webinar presentation will be emailed to registered participants the day before the webinar. Participation can be achieved by connecting to the webinar room or by connecting by phone and following along with the emailed presentation. Closed captioning will be provided for those in the webinar room.
Time : 2:00–3:30pm ET/1:00-2:30pm CT/11:00am-12:30pm PT
Presenter : Kristi McLaughlin, ESPAC Consultant
Registration Fee: $25
ADA Complementary Paratransit Appeals Process Requirements will address the requirements under the ADA with regards to paratransit appeals, including eligibility decisions, no shows, and suspensions. Topics to be covered include what decisions carry the right of the applicant/passenger to appeal, separation of function, who should determine appeals, length of time to make an appeal determination, if and when presumptive eligibility goes into effect, and requirements on how the applicant/passenger should be notified of the final decision of the appeal. Connection information and the webinar presentation will be emailed to registered participants the day before the webinar. Participation can be achieved by connecting to the webinar room or by connecting by phone and following along with the emailed presentation. Closed captioning will be provided for those in the webinar room.
Dates : March 11-13, 2019
Location : Nugget Casino Resort 1100 Nugget Ave., Sparks NV 89431
Instructor : Kristi McLaughlin, ESPAC Consultant
Registration Fee: $250
Introduction to Travel Training is an intensive three-day course with classroom and field instruction. Participants will receive a workbook and access to a collection of useful electronic resources ready to use when they return to work. The workshop consists of ten modules and covers strategies for training on rail systems and in rural communities in addition to the traditional fixed-route bus material.
Dates : March 14-15, 2019
Location : Nugget Casino Resort 1100 Nugget Ave., Sparks NV 89431
Instructor : Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150
Advanced Travel Training Strategies is a 1.5 day workshop covering advanced travel trainer strategies including working with trainees with psychiatric disabilities and other less common disabilities, behavioral strategies and techniques from a trainer perspective, using physical strategies safely, advanced street crossing techniques, and more.
Time : 2:00–3:30pm ET/1:00-2:30pm CT/11:00am-12:30pm PT
Presenter : Kristi McLaughlin, ESPAC Consultant
Registration Fee: $25
Travel Training Data Collection Standards will address the means and methods for data collection that are adopted most often in the field of travel training. Participants will learn the importance of collecting in-depth data that examines how independent travel resulting from successful travel training benefits the individual, the community, and public transportation agencies. This webinar will also address best practice standards that already exist, efforts currently in place to enhance standards, and how we can work together to professionalize the field of travel instruction. Connection information and the webinar presentation will be emailed to registered participants the day before the webinar. Participation can be achieved by connecting to the webinar room or by connecting by phone and following along with the emailed presentation. Closed captioning will be provided for those in the webinar room.