Comprehensive Calendar

//Comprehensive Calendar
Comprehensive Calendar2017-02-21T12:32:10+00:00
Feb
11
Mon
ADA Complementary Paratransit Management Essentials
Feb 11 – Mar 22 all-day

Instructors: Kristi McLaughlin, ESPAC Consultant
Registration Fee:
$150

ADA Complementary Paratransit Management Essentials will address key elements related to relationship building with passengers, the public and governing boards. Content highlights customer service management, effective communication, public engagement strategies, building effective relationships with governing bodies and policy development, amendment and implementation. The course is self-study with no scheduled meeting times.  All homework assignments must be submitted on or prior to the end date of the course.

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Community Connections & Your Role as a Travel Trainer
Feb 11 – Mar 22 all-day

Instructors: Kristi McLaughlin, ESPAC Consultant
Registration Fee:
$150

Travel trainers are in a unique position to make connections within their communities to increase the potential for independent mobility. This course starts with an overview of the Americans with Disabilities Act and public transportation and how this important piece of federal legislation connects with travel training, followed by information about building a good working relationship with local transportation providers. The remaining two modules explore connections across similar professions such as mobility management and ADA complementary paratransit eligibility programs. The course is self-study with no scheduled meeting times.  All homework assignments must be submitted on or prior to the end date of the course.

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Elements of a Travel Training Program
Feb 11 – Mar 22 all-day

Instructors: Kristi McLaughlin, ESPAC Consultant
Registration Fee:
$150

This course provides information about different aspects of travel training programs including variations in programs, scope, people served, data collection and reporting, and program evaluation. Learners will have the opportunity to fully explore and assess their own program.  The course is self-study with no scheduled meeting times.  All homework assignments must be submitted on or prior to the end date of the course.

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Introduction to ADA Complementary Paratransit Management
Feb 11 – Mar 22 all-day

Instructors: Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150

This online training course is designed for ADA complementary paratransit managers who are new to the field. Content highlights the history of the the disability movement, paratransit eligibility, human resources management, key considerations in paratransit operations, and the basics in financial management that all paratransit managers need to know. The course is self-study with no scheduled meeting times.  All homework assignments must be submitted on or prior to the end date of the course.

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Taking ADA Complementary Paratransit Service to the Next Level
Feb 11 – Mar 22 all-day

Instructors: Kristi McLaughlin, ESPAC Consultant
Registration Fee: $150

This online training course is designed for ADA complementary paratransit managers who are ready to improve the service offered to their customers by taking paratransit service to the next level. As an advanced level course, it will not cover basic requirements of running a paratransit system.  Course content highlights using performance measures to improve service, going above and beyond the ADA, social media, training strategies for preparing your staff, strategic management and leadership skills. The course is self-study with no scheduled meeting times.  All homework assignments must be submitted on or prior to the end date of the course.

 

Register Here