Comprehensive Calendar

//Comprehensive Calendar
Comprehensive Calendar2017-02-21T12:32:10-05:00
Jul
1
Wed
ADA Complementary Paratransit Management Essentials @ Online Course
Jul 1 all-day

Instructor: Kristi McLaughlin, ESPAC Consultant
Start Date:
July 1, 2020
End Date:
August 31, 2020
Registration Fee:
$150

ADA Complementary Paratransit Management Essentials will address key elements related to relationship building with passengers, the public and governing boards. Content highlights customer service management, effective communication, public engagement strategies, building effective relationships with governing bodies and policy development, amendment and implementation.

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Elements of a Travel Training Program @ Online Course
Jul 1 all-day

Instructor: Kristi McLaughlin, ESPAC Consultant
Registration Fee:
$150
Start Date: July 1, 2020
End Date: August 31, 2020

This course provides information about different aspects of travel training programs including variations in programs, scope, people served, data collection and reporting, and program evaluation. Learners will have the opportunity to fully explore and assess their own program.

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Oct
1
Thu
Community Connections & Your Role as a Travel Trainer @ Online Course
Oct 1 all-day

Instructor: Kristi McLaughlin, ESPAC Consultant
Registration Fee:
$150
Start Date: October 1, 2020
End Date: November 30, 2020

Travel trainers are in a unique position to make connections within their communities to increase the potential for independent mobility. This course starts with an overview of the Americans with Disabilities Act and public transportation and how this important piece of federal legislation connects with travel training, followed by information about building a good working relationship with local transportation providers. The remaining two modules explore connections across similar professions such as mobility management and ADA complementary paratransit eligibility programs.

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Taking ADA Complementary Paratransit Service to the Next Level @ Online Course
Oct 1 all-day

Instructor: Kristi McLaughlin, ESPAC Consultant
Start Date: October 1, 2020
End Date: November 30, 2020
Registration Fee: $150

This online training course is designed for ADA complementary paratransit managers who are ready to improve the service offered to their customers by taking paratransit service to the next level. As an advanced level course, it will not cover basic requirements of running a paratransit system.  Course content highlights using performance measures to improve service, going above and beyond the ADA, social media, training strategies for preparing your staff, strategic management and leadership skills.

 

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Jan
11
Mon
Advanced Travel Training Strategies Online Course @ Online Course
Jan 11 all-day

Instructor: Kristi McLaughlin, ESPAC Consultant
Start Date: January 11, 2021
End Date: March 12, 2021
Registration Fee: $150

Advanced Travel Training Strategies is a comprehensive online course is an online course covering advanced travel trainer strategies including working with trainees with psychiatric disabilities and other less common disabilities, behavioral strategies and techniques from a trainer perspective, using physical strategies safely, advanced street crossing techniques, and more.

 

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Transportation and the ADA Course @ Online Course
Jan 11 all-day

Instructor: Kristi McLaughlin, ESPAC Consultant
Start Date: January 11, 2021
End Date: March 12, 2021
Registration Fee: $150

Transportation and the ADA Description: Have you ever wondered how many companions are allowed to ride with a complementary paratransit eligible passenger? Or how much assistance a bus operator is required to provide to a passenger with a disability in boarding the bus? Or how many service animals a person with a disability can bring on a fixed route bus? If you have had these question or other ADA related questions accessible transportation, then this workshop is for you. This online corse will cover regulatory requirements for fixed-route, ADA complementary paratransit, and demand responsive transportation. Instructors will also distinguish between what is a regulatory requirement and what are best practices in customer service.

 

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