Events

Description: This 4-hour workshop aims to educate call takers on appropriate communication with people with disabilities. The workshop covers various topics including assisting difficult customers, effective communication and the ADA, and disability awareness and etiquette. Date: Tuesday, July 28 & Thursday, July 30, 2026 Time: 12:00pm–2:00pm ET/11:00am-1:00pm CT/10:00am-12:00pm MT/9:00am-11:00am PT each day Instructor: Kristi McLaughlin, [...]

Description: Join us for this session on ensuring compliance with accessibility standards in public transportation. This session will provide an overview of the Americans with Disabilities Act (ADA) and its non-discrimination mandates. We’ll delve into the specifics of fixed-route transit systems, covering essential aspects such as wheelchair securement, bus stop accessibility, and wheelchair boarding procedures [...]

Description: As leaders of your organizations, you work to take care of your agency’s growth and success, your employees’ training and well-being, your customers’ wants and needs, and more. You wouldn’t be the leaders you already are if you were not motivated to succeed. Through the process of taking care of everyone else, as leaders [...]

Description: Join Easterseals Project Action and a panel of national experts for a lively and interactive dialogue about new paratransit delivery models. These delivery modes create efficiency for agencies and importantly, choice for riders. Webinar participants will: Learn about agency considerations in moving from traditional to not-so-traditional paratransit delivery models. Hear from national disability and [...]

Workshop Description This 4-hour virtual workshop aims to educate bus drivers on appropriate behavior and communication with people with disabilities. The workshop covers various topics including assisting difficult customers, driver assistance and the ADA, service animals, effective communication, and disability awareness and sensitivity. This workshop is appropriate both for fixed-route and demand responsive bus operators. [...]

Workshop Description This workshop provides transit professionals and managers with the information and tools to develop a comprehensive approach to conducting accurate paratransit eligibility determinations. This workshop will provide participants helpful tips and best practices in determining ADA complementary paratransit eligibility. Participants will also receive informational resources on the Americans with Disabilities Act (ADA) requirements [...]

Workshop Description This workshop provides transit professionals and managers with the information and tools to develop a comprehensive approach to conducting accurate paratransit eligibility determinations. This workshop will provide participants helpful tips and best practices in determining ADA complementary paratransit eligibility. Participants will also receive informational resources on the Americans with Disabilities Act (ADA) requirements [...]