Etiquette and Effective Communication with People with Disabilities for Call Center Staff

/Etiquette and Effective Communication with People with Disabilities for Call Center Staff

Etiquette and Effective Communication with People with Disabilities for Call Center Staff

When:
July 28, 2026 @ 12:00 pm – 2:00 pm
2026-07-28T12:00:00-04:00
2026-07-28T14:00:00-04:00
Where:
Zoom Virtual Workshop
Cost:
$100
Contact:
Easterseals Project Action

Description:

This 4-hour workshop aims to educate call takers on appropriate communication with people with disabilities. The workshop covers various topics including assisting difficult customers, effective communication and the ADA, and disability awareness and etiquette.

Date: Tuesday, July 28 & Thursday, July 30, 2026
Time: 12:00pm–2:00pm ET/11:00am-1:00pm CT/10:00am-12:00pm MT/9:00am-11:00am PT each day
Instructor: Kristi McLaughlin, Easterseals Project Action Consultant
Registration Fee: $100 (Payment must be made by credit card)

Registration Deadline – Registration will close for this workshop on Friday, July 24, 2026. NOTE: Every participant must register individually and pay a registration fee.

2026-05-29T15:59:58-04:00