Description:
For most transit systems, customer interaction begins with the operator, dispatcher or even through social media; are you and or your employees ready? This webinar covers ways to boost employee engagement that will ultimately reflect positively onto the customer. Using techniques to identify existing supports already in place within your agency, participants will become aware of their workplace behaviors, build upon strengths, and develop long range outcomes for improved performance.
Date: Tuesday, December 16, 2025
Time: 12:00pm–2:00pm ET/11:00am-1:00pm CT/10:00am-12:00pm MT/9:00am-11:00am PT
Instructor: Kristi McLaughlin, Easterseals Project Action Consultant
Registration Fee: $50 (Payment must be made by credit card)
Registration Deadline – Registration will close on Friday, December 12, 2025. NOTE: Every participant must register individually and pay a registration fee.