Etiquette and Effective Communication with People with Disabilities for Call Center Staff Virtual Workshop

/Etiquette and Effective Communication with People with Disabilities for Call Center Staff Virtual Workshop

Etiquette and Effective Communication with People with Disabilities for Call Center Staff Virtual Workshop

When:
June 12, 2025 @ 11:00 am – 3:00 pm
2025-06-12T11:00:00-04:00
2025-06-12T15:00:00-04:00
Where:
Zoom Virtual Workshop
Cost:
$100
Contact:
Easterseals Project Action

Description:

This 4-hour workshop aims to educate call takers on appropriate communication with people with disabilities. The workshop covers various topics including assisting difficult customers, effective communication and the ADA, and disability awareness and etiquette.

Date: Thursday, June 12, 2025
Time: 11:00am–3:00pm ET/10:00am-2:00pm CT/9:00am-1:00pm MT/8:00am-12:00pm PT
Instructor: Kristi McLaughlin, Easterseals Project Action Consultant
Registration Fee: $100 (Payment must be made by credit card)

Registration Deadline – Registration will close for this workshop when 30 participants have registered or on Monday, June 9, 2025 whichever occurs first.

NOTE: Every participant must register individually and pay a registration fee.

2025-02-28T20:24:34-05:00