When:
May 12, 2026 @ 12:00 pm – 2:00 pm
2026-05-12T12:00:00-04:00
2026-05-12T14:00:00-04:00
Where:
Zoom Virtual Workshop
Cost:
$100
Contact:
Description:
This 4-hour workshop aims to educate call takers on appropriate communication with people with disabilities. The workshop covers various topics including assisting difficult customers, effective communication and the ADA, and disability awareness and etiquette.
Date: Tuesday, May 12 & Thursday, May 14, 2026
Time: 12:00pm–2:00pm ET/11:00am-1:00pm CT/10:00am-12:00pm MT/9:00am-11:00am PT each day
Instructor: Kristi McLaughlin, Easterseals Project Action Consultant
Registration Fee: $100 (Payment must be made by credit card)
Registration Deadline – Registration will close for this workshop on Friday, May 8, 2026. NOTE: Every participant must register individually and pay a registration fee.