Description:
This webinar is designed to help organizations develop and implement successful travel training programs. This session outlines key steps, from identifying community needs and securing funding to recruiting travel trainers and marketing the program. It provides valuable insights into best practices, stakeholder engagement, and program administration to ensure individuals, including people with disabilities and older adults, gain the skills needed for independent travel on public transportation.
Date: Thursday, August 7, 2025
Time: 11:00am–1:00pm ET/10:00am-12:00pm CT/9:00am-11:00am MT/8:00am-10:00am PT
Instructor: Kristi McLaughlin, Easterseals Project Action Consultant
Registration Fee: $50 (Payment must be made by credit card)
Registration Deadline – Registration will close for this workshop when 40 participants have registered or on Tuesday, August 5, 2025 whichever occurs first. NOTE: Every participant must register individually and pay a registration fee.
Description:
This 4-hour virtual workshop aims to educate bus drivers on appropriate behavior and communication with people with disabilities. The workshop covers various topics including assisting difficult passengers, driver assistance and the ADA, service animals, effective communication, and disability awareness and etiquette. This workshop is appropriate both for fixed-route, paratransit, and demand responsive bus operators.
Workshop Modules Include:
Module 1: Assisting Difficult Customers
Module 2: Operator Assistance and the ADA
Module 3: Service Animals
Module 4: Effective Communication
Module 5: Disability Awareness and Sensitivity
Date: Thursday, August 14, 2025
Time: 11:00am–3:00pm ET/10:00am-2:00pm CT/9:00am-1:00pm MT/8:00am-12:00pm PT
Instructor: Kristi McLaughlin, Easterseals Project Action Consultant
Registration Fee: $100 (Payment must be made by credit card)
Registration Deadline – Registration will close for this workshop when 30 participants have registered or on Tuesday, August 12, 2025 whichever occurs first. NOTE: Every participant must register individually and pay a registration fee.
Description:
This 4-hour workshop aims to educate call takers on appropriate communication with people with disabilities. The workshop covers various topics including assisting difficult customers, effective communication and the ADA, and disability awareness and etiquette.
Date: Tuesday, August 19 & Thursday, August 21, 2025
Time: 12:00pm–2:00pm ET/11:00am-1:00pm CT/10:00am-12:00pm MT/9:00am-11:00am PT each day
Instructor: Kristi McLaughlin, Easterseals Project Action Consultant
Registration Fee: $100 (Payment must be made by credit card)
Registration Deadline – Registration will close for this workshop when 40 participants have registered or on Monday, August 18, 2025 whichever occurs first. NOTE: Every participant must register individually and pay a registration fee.
Description:
This 4-hour workshop aims to educate call takers on appropriate communication with people with disabilities. The workshop covers various topics including assisting difficult customers, effective communication and the ADA, and disability awareness and etiquette.
Date: Tuesday, August 19 & Thursday, August 21, 2025
Time: 12:00pm–2:00pm ET/11:00am-1:00pm CT/10:00am-12:00pm MT/9:00am-11:00am PT each day
Instructor: Kristi McLaughlin, Easterseals Project Action Consultant
Registration Fee: $100 (Payment must be made by credit card)
Registration Deadline – Registration will close for this workshop when 40 participants have registered or on Monday, August 18, 2025 whichever occurs first. NOTE: Every participant must register individually and pay a registration fee.
Description:
When providing information about your services to the public through marketing materials, user guides, social media posts and other communication, it is important to remember that people with low vision, hearing loss, motor impairment or cognitive disabilities may be receiving this much needed information. Join us to review the effective communications requirements according to the ADA and to learn hands-on how to create documents and digital content in a way that ensures all people can easily access and understand the information you are giving them.
Date: September 11, 2025
Time: 11:00am–2:00pm ET/10:00am-1:00pm CT/9:00am-12:00pm MT/8:00am-11:00am PT
Instructor: Jane Mahoney and Kristi McLaughlin, Easterseals Project Action Consultant
Registration Fee: $75 (Payment must be made by credit card)
Registration Deadline – Registration will close for this workshop when 30 participants have registered or on Tuesday, September 9, 2025 whichever occurs first.
NOTE: Every participant must register individually and pay a registration fee.
Description:
This virtual workshop provides transit professionals and managers with the information and tools to develop a comprehensive approach to conducting accurate paratransit eligibility determinations. This workshop will provide participants helpful tips and best practices in determining ADA complementary paratransit eligibility. Participants will also receive informational resources on the Americans with Disabilities Act (ADA) requirements for eligibility determination processes.
Workshop Modules Include:
Module 1: Overview of ADA Paratransit Eligibility
Module 2: Foundation and Developing a Process for Accurate, Thorough ADA Eligibility Determinations
Module 3: Interview Techniques
Module 4: Conducting Physical Functional Assessments
Module 5: Conducting Cognitive Functional Assessment
Module 6: Determinations for People with Visual Impairments
Module 7: A Framework for Making Difficult Determinations
Module 8: Eligibility Appeals Process
Module 9: Implementing Trip-by-Trip Eligibility
Date: September 15-19, 2025 (You must participate all 5 days to receive a completion certificate)
Time: 11:00am–2:00pm ET/10:00am-1:00pm CT/9:00am-12:00pm MT/8:00am-11:00am PT
Instructor: Kristi McLaughlin, Easterseals Project Action Consultant
Registration Fee: $500 (Payment must be made by credit card)
Registration Deadline – Registration will close for this workshop when 20 participants have registered or on Friday, September 12, 2025 whichever occurs first.
NOTE: Every participant must register individually and pay a registration fee.
Description:
This virtual workshop provides transit professionals and managers with the information and tools to develop a comprehensive approach to conducting accurate paratransit eligibility determinations. This workshop will provide participants helpful tips and best practices in determining ADA complementary paratransit eligibility. Participants will also receive informational resources on the Americans with Disabilities Act (ADA) requirements for eligibility determination processes.
Workshop Modules Include:
Module 1: Overview of ADA Paratransit Eligibility
Module 2: Foundation and Developing a Process for Accurate, Thorough ADA Eligibility Determinations
Module 3: Interview Techniques
Module 4: Conducting Physical Functional Assessments
Module 5: Conducting Cognitive Functional Assessment
Module 6: Determinations for People with Visual Impairments
Module 7: A Framework for Making Difficult Determinations
Module 8: Eligibility Appeals Process
Module 9: Implementing Trip-by-Trip Eligibility
Date: September 15-19, 2025 (You must participate all 5 days to receive a completion certificate)
Time: 11:00am–2:00pm ET/10:00am-1:00pm CT/9:00am-12:00pm MT/8:00am-11:00am PT
Instructor: Kristi McLaughlin, Easterseals Project Action Consultant
Registration Fee: $500 (Payment must be made by credit card)
Registration Deadline – Registration will close for this workshop when 20 participants have registered or on Friday, September 12, 2025 whichever occurs first.
NOTE: Every participant must register individually and pay a registration fee.
Description:
This virtual workshop provides transit professionals and managers with the information and tools to develop a comprehensive approach to conducting accurate paratransit eligibility determinations. This workshop will provide participants helpful tips and best practices in determining ADA complementary paratransit eligibility. Participants will also receive informational resources on the Americans with Disabilities Act (ADA) requirements for eligibility determination processes.
Workshop Modules Include:
Module 1: Overview of ADA Paratransit Eligibility
Module 2: Foundation and Developing a Process for Accurate, Thorough ADA Eligibility Determinations
Module 3: Interview Techniques
Module 4: Conducting Physical Functional Assessments
Module 5: Conducting Cognitive Functional Assessment
Module 6: Determinations for People with Visual Impairments
Module 7: A Framework for Making Difficult Determinations
Module 8: Eligibility Appeals Process
Module 9: Implementing Trip-by-Trip Eligibility
Date: September 15-19, 2025 (You must participate all 5 days to receive a completion certificate)
Time: 11:00am–2:00pm ET/10:00am-1:00pm CT/9:00am-12:00pm MT/8:00am-11:00am PT
Instructor: Kristi McLaughlin, Easterseals Project Action Consultant
Registration Fee: $500 (Payment must be made by credit card)
Registration Deadline – Registration will close for this workshop when 20 participants have registered or on Friday, September 12, 2025 whichever occurs first.
NOTE: Every participant must register individually and pay a registration fee.
Description:
This virtual workshop provides transit professionals and managers with the information and tools to develop a comprehensive approach to conducting accurate paratransit eligibility determinations. This workshop will provide participants helpful tips and best practices in determining ADA complementary paratransit eligibility. Participants will also receive informational resources on the Americans with Disabilities Act (ADA) requirements for eligibility determination processes.
Workshop Modules Include:
Module 1: Overview of ADA Paratransit Eligibility
Module 2: Foundation and Developing a Process for Accurate, Thorough ADA Eligibility Determinations
Module 3: Interview Techniques
Module 4: Conducting Physical Functional Assessments
Module 5: Conducting Cognitive Functional Assessment
Module 6: Determinations for People with Visual Impairments
Module 7: A Framework for Making Difficult Determinations
Module 8: Eligibility Appeals Process
Module 9: Implementing Trip-by-Trip Eligibility
Date: September 15-19, 2025 (You must participate all 5 days to receive a completion certificate)
Time: 11:00am–2:00pm ET/10:00am-1:00pm CT/9:00am-12:00pm MT/8:00am-11:00am PT
Instructor: Kristi McLaughlin, Easterseals Project Action Consultant
Registration Fee: $500 (Payment must be made by credit card)
Registration Deadline – Registration will close for this workshop when 20 participants have registered or on Friday, September 12, 2025 whichever occurs first.
NOTE: Every participant must register individually and pay a registration fee.
Description:
This virtual workshop provides transit professionals and managers with the information and tools to develop a comprehensive approach to conducting accurate paratransit eligibility determinations. This workshop will provide participants helpful tips and best practices in determining ADA complementary paratransit eligibility. Participants will also receive informational resources on the Americans with Disabilities Act (ADA) requirements for eligibility determination processes.
Workshop Modules Include:
Module 1: Overview of ADA Paratransit Eligibility
Module 2: Foundation and Developing a Process for Accurate, Thorough ADA Eligibility Determinations
Module 3: Interview Techniques
Module 4: Conducting Physical Functional Assessments
Module 5: Conducting Cognitive Functional Assessment
Module 6: Determinations for People with Visual Impairments
Module 7: A Framework for Making Difficult Determinations
Module 8: Eligibility Appeals Process
Module 9: Implementing Trip-by-Trip Eligibility
Date: September 15-19, 2025 (You must participate all 5 days to receive a completion certificate)
Time: 11:00am–2:00pm ET/10:00am-1:00pm CT/9:00am-12:00pm MT/8:00am-11:00am PT
Instructor: Kristi McLaughlin, Easterseals Project Action Consultant
Registration Fee: $500 (Payment must be made by credit card)
Registration Deadline – Registration will close for this workshop when 20 participants have registered or on Friday, September 12, 2025 whichever occurs first.
NOTE: Every participant must register individually and pay a registration fee.