Easterseals Project Action is pleased to offer the following webinars and workshops. Check back often as a variety of accessible transportation related topics will be covered throughout the year. We also offer customized remote or in-person training opportunities. If you are interested in receiving a quote for customized, private training, fill out a training request form.
Virtual Webinars and Workshops
See the Determining ADA Paratransit Eligibility Workshop , the ESPA University Virtual Workshop, the ADA Etiquette, Communication, and Bus Operator Assistance Workshop, and the Etiquette & Effective Communication with People with Disabilities for Call Center Staff Workshop pages for information on these popular professional development opportunities. The dates and times for scheduled workshops are below. Each person participating must register separately.
2025 Webinars and Workshops
Title: Effective Communication and Developing Accessible Materials (hands-on remote workshop)
Date: September 11, 2025
Time: 11:00am–2:00pm ET/10:00am-1:00pm CT/9:00am-12:00pm MT/8:00am-11:00am PT
Presenters: Jane Mahoney and Kristi McLaughlin, Easterseals Project Action
Registration Fee: $75 (Payment must be made by credit card)
Description: When providing information about your services to the public through marketing materials, user guides, social media posts and other communication, it is important to remember that people with low vision, hearing loss, motor impairment or cognitive disabilities may be receiving this much needed information. Join us to review the effective communications requirements according to the ADA and to learn hands-on how to create documents and digital content in a way that ensures all people can easily access and understand the information you are giving them.
Registration Deadline – Registration will close for this workshop when on Wednesday, September 10, 2025. Workshop materials and the connection link will be emailed to registered participants the day before the workshop.
Title: The Power of Your Attitude in Determining Your Success (webinar)
Date: September 18, 2025
Time: 3:00pm–4:30pm ET/2:00pm-3:30pm CT/1:00pm-2:30pm MT/12:00pm-1:30pm PT
Presenters: Carol Kenderdine, Carol Wright Consulting
Registration Fee: $50 (Payment must be made by credit card)
Description: What is success to you? Every individual defines success for themselves in their own way. For some of us, our success is easy to define, and for others it is elusive and hard to pin down. As much as you try, sometimes it is very hard to change your life or work circumstances. But, you do have the power to choose how you look at your situation and the attitude you bring to your work, your home, and your ability to control your own environment.
All of us, at one time or another, express different kinds of attitudes: positive, negative, and neutral. Where we choose to spend our energy defines who we are. In the “game of life,” the positive people are the players; the negative people are the critics; and the neutral ones are the observers. We each tend to have leanings as to which of these dominates our personality. You aren’t, however, stuck with staying in one particular attitude role. A positive attitude doesn’t just happen. It is something that you have to work at all the time. When you do that, success tends to follow!
Spend a short 90 minutes in this workshop to examine your attitude in a variety of scenarios and identify your definition of personal and/or professional success. You may surprise yourself with how your attitude exerts incredible influence over your life and your success!
Registration Deadline – Registration will close for this workshop when on Wednesday, September 17, 2025. Workshop materials and the connection link will be emailed to registered participants the day before the workshop.
Title: Developing Effective Surveys for Transportation Planning (webinar)
Date: September 23, 2025
Time: 1:00pm–2:00pm ET/12:00pm-1:00pm CT/11:00am-12:00pm MT/10:00am-11:00am PT
Presenters: Jane Mahoney, Easterseals Project Action
Registration Fee: $25 (Payment must be made by credit card)
Description: Collecting input from the community is an important part of developing a coordinated public transit, human services transportation plan. Surveys are a commonly used tool to elicit feedback and input from transportation users and the public; but writing a survey that gets honest, constructive responses requires careful planning. In this module you will learn how to design surveys that will result in valuable information for your transportation plan.
Title: Navigating Accessibility: Understanding Fixed-Route and Paratransit ADA Requirements (Remote Mini-Workshop)
Date: September 25, 2025
Time: 11:00am–2:00pm ET/10:00am-1:00pm CT/9:00am-12:00pm MT/8:00am-11:00am PT
Presenter: Kristi McLaughlin, Easterseals Project Action
Registration Fee: $75 (Payment must be made by credit card)
Description: Join us for this session on ensuring compliance with accessibility standards in public transportation. This session will provide an overview of the Americans with Disabilities Act (ADA) and its non-discrimination mandates. We’ll delve into the specifics of fixed-route transit systems, covering essential aspects such as wheelchair securement, bus stop accessibility, and wheelchair boarding procedures to ensure an inclusive experience for all passengers. Additionally, we’ll explore paratransit services, focusing on age limits, personal care assistants (PCAs), no-show policies, service beyond the curb and other accessibility considerations for both modes including reasonable modifications to enhance accessibility and meet the needs of all riders. This session is designed for transit operators, accessibility coordinators, and anyone involved in ensuring transportation services meet ADA requirements.
Registration Deadline – Registration will close for this workshop on Wednesday, September 24, 2025. Workshop materials and the connection link will be emailed to registered participants the day before the workshop.
Title: Essential New Regulations Insights for Transit Agencies: Civil Rights, Title VI, DEI, ADA, Environmental Justice, and Limited English Proficiency (webinar)
Date: October 15, 2025
Time: 12:00pm–1:30pm ET/11:00am-12:30pm CT/10:00am-11:30am MT/9:00am-10:30am PT
Presenters: Carol Kenderdine, Carol Wright Consulting
Registration Fee: $50 (Payment must be made by credit card)
Description: This is a pivotal time in our nation’s history. Recent Presidential Executive Orders have changed many of the regulations that impact your transit agency. This webinar is designed to help you understand your vital responsibilities concerning Civil Rights, Title VI, DEI, ADA, Environmental Justice (EJ), and Limited English Proficiency (LEP) and the changes that have been made to Federal regulations. You will get updates on the regulations, your responsibilities, recommendations for moving forward, and resources to help you to continue to navigate the changing rules for agencies receiving Federal financial assistance. Do you feel knowledgeable and prepared to understand your new responsibilities? If you are unsure, attend this workshop and find out! You will have the opportunity to evaluate your agency’s practices, explore best practices, and have time for a Q & A session to address any specific challenges your agency might have.
Registration Deadline – Registration will close for this workshop when on Tuesday, October 14, 2025. Workshop materials and the connection link will be emailed to registered participants the day before the webinar.
Title: Empowering Mobility Managers to Lead (webinar)
Date: October 21, 2025
Time: 12:00pm–2:00pm ET/11:00am-1:0pm CT/10:00am-12:00pm MT/9:00am-11:00am PT
Presenters: Raven Alexander, Easterseals Project Action
Registration Fee: $50 (Payment must be made by credit card)
Description: There are many core competencies that mobility managers must possess. To effect the kind of action that needs to occur within a community for systems-level change, mobility managers need to be able to effectively engage stakeholders, coordinate their efforts across sectors, process complex information and be able to explain it simply, engage in advocacy efforts, and understand how to align mobility management with other efforts to increase efficiency. In this webinar, we’ll explore strategies to empower mobility managers to position themselves as leaders and mobility experts in their communities.
Registration Deadline – Registration will close for this workshop when on Monday, October 20, 2025. Workshop materials and the connection link will be emailed to registered participants the day before the webinar.
Title: 10 Steps to Starting a Travel Training Program (webinar)
Date: November 13, 2025
Time: 12:00pm–2:00pm ET/11:00am-1:00pm CT/10:00am-12:00pm MT/9:00am-11:00am PT
Presenters: Kristi McLaughlin, Easterseals Project Action
Registration Fee: $50 (Payment must be made by credit card)
Description: This webinar is designed to help organizations develop and implement successful travel training programs. This session outlines key steps, from identifying community needs and securing funding to recruiting travel trainers and marketing the program. It provides valuable insights into best practices, stakeholder engagement, and program administration to ensure individuals, including people with disabilities and older adults, gain the skills needed for independent travel on public transportation.
Registration Deadline – Registration will close for this workshop when on Wednesday, November 12, 2025. Workshop materials and the connection link will be emailed to registered participants the day before the webinar.
NOTE: A minimum of 10 registrants is required. If we have not reached 10 registrants by one week before the workshop, it will be cancelled and you will received a refund for your registration fee. Payment must be made by credit card. Visit Projectaction.com/ESPA-Refund-Policy/ for information on Easterseals Project Action refund policies. The workshops will not be recorded. No refunds or make-up sessions will be offered for those that miss sessions. You will not receive a completion certificate unless you participate in the entire workshop. Participants must have access to the internet and the ability to access zoom to participate.