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Working together to build accessible communities for all!

Easterseals Project Action Consulting, a division of Easterseals, Inc., provides customized training solutions and technical expertise on the Americans with Disabilities Act and accessible transportation for transportation providers, human service agencies, states, regional agencies, tribal nations, and communities with the goal of working together to build accessible communities for all!

Travel Training Certification and Instruction

New and veteran travel trainers can now earn CUTR-certified travel trainer credentials.

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Training on Americans with Disabilities Act Requirements

Customized training to suit your organization’s needs, covering a range of topics and travel modalities.

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Customer Service & Effective Communication

Learn the role of quality customer service in providing accessible transportation that is efficient and effective.

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Transit Management Training

Management and operations training to strengthen the effectiveness of your organization.

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Facilitation and Public Engagement

ESPA Consulting staff are available to facilitate sessions or meetings in an objective and inclusive manner.

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Paratransit Management Certification and Instruction

Paratransit managers of all experience levels can earn CUTR-certified credentials.

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Upcoming Events

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Mar
12
Mon
all-day Elements of a Travel Training Pr...
Elements of a Travel Training Pr...
Mar 12 – Apr 27 all-day
Instructors: Julie Dupree, Allie Donnelly, and Kristi McLaughlin, ESPA Consulting Registration Fee: $195 This course provides information about different aspects of travel training programs including variations in programs, scope, people served, data collection and reporting, and program evaluation. Learners will have the opportunity to fully explore and assess their own program and hear from their[...]
all-day Introduction to ADA Complementar...
Introduction to ADA Complementar...
Mar 12 – Apr 27 all-day
Instructors: Kristi McLaughlin and Donna Smith, ESPA Consulting Registration Fee: $195 This online training course is designed for ADA complementary paratransit managers who are new to the field. Content highlights the history of the the disability movement, paratransit eligibility, human resources management, key considerations in paratransit operations, and the basics in financial management that all paratransit managers[...]
Mar
14
Wed
2:00 pm Travel Training Assessments: Det...
Travel Training Assessments: Det...
Mar 14 @ 2:00 pm – 3:30 pm
Time : 2:00–3:30pm ET/1:00-2:30pm CT/11:00am-12:30pm PT Presenter : Julie Dupree, ESPA Consulting Registration Fee: $45 Travel Training: Determining Student Competency addresses skills trainees should have prior to beginning a travel training program or working with a travel trainer.  Participants will learn how to use the assessment process and other respectful methods to collect information in order[...]
Mar
19
Mon
all-day Transportation and the ADA Works... @ Easterseals Headquarters Office
Transportation and the ADA Works... @ Easterseals Headquarters Office
Mar 19 – Mar 20 all-day
Location: Easterseals Headquarters Office, 141 W. Jackson Blvd, Chicago, IL Registration Fee: $195 Have you ever wondered how many companions are allowed to ride with a complementary paratransit eligible passenger?  Or how much assistance a bus operator is required to provide to a passenger with a disability in boarding the bus? Or how many service animals[...]
Apr
4
Wed
2:00 pm Implementing Conditional Eligibi...
Implementing Conditional Eligibi...
Apr 4 @ 2:00 pm – 3:30 pm
Time : 2:00–3:30pm ET/1:00-2:30pm CT/11:00am-12:30pm PT Presenter : Kristi McLaughlin, ESPA Consulting Registration Fee: $45 Implementing Conditional Eligibility for ADA Complementary Paratransit will address how to schedule trips based on a person’s conditional eligibility for ADA Complementary Paratransit. Once the determination has been made that a person can ride fixed-route transit for some, but not[...]
Apr
16
Mon
all-day Introduction to Travel Training ... @ DelDOT
Introduction to Travel Training ... @ DelDOT
Apr 16 – Apr 18 all-day
Location: DelDOT, 119 Lower Beech Street, Wilmington, DE Registration Fee: $300 Introduction to Travel Training is an intensive three-day workshop with classroom and field instruction. The workshop offers an environment where travel trainers will acquire knowledge in the classroom and in the field, obtaining constructive feedback from trainers and colleagues. Travel trainers will receive a workbook[...]
Apr
19
Thu
all-day Advanced Travel Training Strateg... @ DelDOT
Advanced Travel Training Strateg... @ DelDOT
Apr 19 – Apr 20 all-day
Location: DelDOT, 119 Lower Beech Street, Wilmington, DE Registration Fee: $195 This 1.5 day, in-person workshop will cover advanced travel trainer strategies including working with trainees with psychiatric disabilities and other less common disabilities, behavioral strategies and techniques from a trainer perspective, using physical strategies safely, advanced street crossing techniques, and more.  Also covered are any[...]
Jun
6
Wed
2:00 pm Travel Training Data Collection ...
Travel Training Data Collection ...
Jun 6 @ 2:00 pm – 3:30 pm
Time : 2:00–3:30pm ET/1:00-2:30pm CT/11:00am-12:30pm PT Presenter : Julie Dupree, ESPA Consulting Registration Fee: $45 Travel Training Data Collection Standards will address the means and methods for data collection that are adopted most often in the field of travel training.  Participants will learn the importance of collecting in-depth data that examines how independent travel resulting[...]