Easterseals Project Action Consulting offers customized training & technical assistance that fits your agency’s schedule & your community‚Äôs needs. Through our services, we will help you find solutions to improve mobility in your neighborhood and community for people with disabilities, their families, and all travelers.

What We Offer

  • Travel Trainer Certification
  • Travel Training Instruction and Administration Courses
  • Training and Technical Assistance on a Range of Topics, including:
    • Service Animals
    • Wayfinding and Transit Accessibility Assessments
  • Americans with Disabilities Act Requirements for
    • Demand Response
    • Fixed-route
    • Paratransit
    • Motorcoach
    • Taxicab
    • Rail
    • And much more!
  • Customer Service, Effective Communication & Reasonable Assistance Training
    • Operators
    • Call Center Staff
    • Transit Trainers
    • Safety Managers
  • Effective Public Involvement Strategies for
    • Advisory Committees
    • Local Policy and Procedure Review and Development
    • Community Coalition Building
    • Coordinated Planning
  • Emergency Management Planning and Preparation


How We Offer Services

Easterseals Project Action Consulting hosts introductory, intermediate and advanced training and technical assistance. Options include:

  • Customized In-person Training (full or multi-day)
  • Webinars (general or organization specific with options for recorded access)
  • Instructor Lead Online Courses (self-paced and 24 hour access with scheduled, real-time instructor interaction and feedback)
  • Technical Assistance (in-person, conference calls, video conferencing, and webinars)
  • Facilitated Online Dialogues (short-term public input on specific topics)
  • Combination Packages (bundles training events with in-depth follow-up technical assistance)


Clients We Serve

  • ADA Coordinators
  • Cities, Counties, Towns, Villages & MPOs
  • Hospitality & Tourism Professionals
  • Human Services Agencies
  • Mobility Managers
  • Neighborhood Associations
  • Pedestrian, Bicycle, & Public Safety Program Coordinators
  • Planners, Engineers & Public Works Professionals
  • Schools, Colleges & Universities
  • State & Federal Agencies
  • Taxicab and Private Transportation Companies
  • Urban and Rural Public Transportation Agencies


Our Staff

Carol Wright, Assistant Vice President, Transportation & Mobility
Donna Smith, Senior Director
Kristi Mclaughlin, Project Manager
Julie Dupree, Training & Technical Assistance Specialist II
Ken Thompson, Veterans Dialogue & Technical Assistance Coordinator
Grozda Tisma, Procurement & Special Project Coordinator
Rachel Beyerle, Communications Director