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Working together to build accessible communities for all!

Easterseals Project Action Consulting, a division of Easterseals, Inc., provides customized training solutions and technical expertise on the Americans with Disabilities Act and accessible transportation for transportation providers, human service agencies, states, regional agencies, tribal nations, and communities with the goal of working together to build accessible communities for all!

Travel Training Certification and Instruction

New and veteran travel trainers can now earn CUTR-certified travel trainer credentials.

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Training on Americans with Disabilities Act Requirements

Customized training to suit your organization’s needs, covering a range of topics and travel modalities.

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Customer Service & Effective Communication

Learn the role of quality customer service in providing accessible transportation that is efficient and effective.

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Transit Management Training

Management and operations training to strengthen the effectiveness of your organization.

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Facilitation and Public Engagement

ESPA Consulting staff are available to facilitate sessions or meetings in an objective and inclusive manner.

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Paratransit Management Certification and Instruction

Paratransit managers of all experience levels can earn CUTR-certified credentials.

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Upcoming Events

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Oct
10
Wed
2:00 pm Travel Training Data Collection ...
Travel Training Data Collection ...
Oct 10 @ 2:00 pm – 3:30 pm
Time : 2:00–3:30pm ET/1:00-2:30pm CT/11:00am-12:30pm PT Presenter : Julie Dupree, ESPA Consulting Registration Fee: $45 Travel Training Data Collection Standards will address the means and methods for data collection that are adopted most often in the field of travel training.  Participants will learn the importance of collecting in-depth data that examines how independent travel resulting[...]
Oct
24
Wed
2:00 pm Frequently Asked Questions on Tr...
Frequently Asked Questions on Tr...
Oct 24 @ 2:00 pm – 3:30 pm
Time : 2:00–3:30pm ET/1:00-2:30pm CT/11:00am-12:30pm PT Presenter : Kristi McLaughlin, ESPAC Consultant Registration Fee: $45 Have you ever wondered what your rights are as a person with a disability when riding public transportation with your service animal? Or how much assistance you as a bus driver are required to provide passengers with disabilities? Or the[...]
Nov
6
Tue
2:00 pm ADA Complementary Paratransit: R...
ADA Complementary Paratransit: R...
Nov 6 @ 2:00 pm – 3:30 pm
Time : 2:00–3:30pm ET/1:00-2:30pm CT/11:00am-12:30pm PT Presenter : Carol Wright Kenderdine, ESPA Consulting Registration Fee: $45 ADA Complementary Paratransit: Responding to Emergencies will address considerations to be made when the paratransit preparedness plan must be put into action.  Topics will include coordinating with other agencies; methods of communication; emergency communication; locating and assisting people with[...]
Nov
7
Wed
2:00 pm Transit Management: Human Resources
Transit Management: Human Resources
Nov 7 @ 2:00 pm – 3:30 pm
Time : 2:00–3:30pm ET/1:00-2:30pm CT/11:00am-12:30pm PT Presenter : Carol Wright Kenderdine, ESPA Consulting Registration Fee: $45 While transit managers wear many hats in their role of overseeing transit operations, perhaps nothing is as time-consuming or complicated as the day-to-day management responsibilities surrounding employee relations. This webinar will address topics such as competencies for all types[...]
Nov
14
Wed
2:00 pm Travel Training Assessments: Det...
Travel Training Assessments: Det...
Nov 14 @ 2:00 pm – 3:30 pm
Time : 2:00–3:30pm ET/1:00-2:30pm CT/11:00am-12:30pm PT Presenter : Julie Dupree, ESPA Consulting Registration Fee: $45 Travel Training: Determining Student Competency addresses skills trainees should have prior to beginning a travel training program or working with a travel trainer.  Participants will learn how to use the assessment process and other respectful methods to collect information in order[...]
Dec
3
Mon
all-day Introduction to Travel Training ... @ Hillsborough Area Regional Transit Authority: Operations Center
Introduction to Travel Training ... @ Hillsborough Area Regional Transit Authority: Operations Center
Dec 3 – Dec 5 all-day
Location: Hillsborough Area Regional Transit Authority: Operations Center, 4305 E. 21st. Ave., Tampa, FL 33605 Registration Fee:$300   Introduction to Travel Training is an intensive three-day workshop with classroom and field instruction. The workshop offers an environment where travel trainers will acquire knowledge in the classroom and in the field, obtaining constructive feedback from trainers[...]
Dec
6
Thu
all-day Advanced Travel Training Strateg... @ HART
Advanced Travel Training Strateg... @ HART
Dec 6 – Dec 7 all-day
Location: Hillsborough Area Regional Transit Authority: Operations Center, 4305 E. 21st. Ave., Tampa, FL 33605 Registration Fee:$195   This 1.5 day, in-person workshop will cover advanced travel trainer strategies including working with trainees with psychiatric disabilities and other less common disabilities, behavioral strategies and techniques from a trainer perspective, using physical strategies safely, advanced street[...]