Comprehensive Calendar

//Comprehensive Calendar
Comprehensive Calendar 2017-02-21T12:32:10+00:00
Jun
11
Mon
ADA Complementary Paratransit Management Essentials
Jun 11 – Jul 27 all-day

Instructors: Kristi McLaughlin and Donna Smith, ESPA Consulting
Registration Fee:
$195

ADA Complementary Paratransit Management Essentials will address key elements related to relationship building with passengers, the public and governing boards. Content highlights customer service management, effective communication, public engagement strategies, building effective relationships with governing bodies and policy development, amendment and implementation. The course is self-study with no scheduled meeting times.  All homework assignments must be submitted on or prior to the end date of the course.

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Community Connections & Your Role as a Travel Trainer
Jun 11 – Jul 27 all-day

Instructors: Julie Dupree, Allie Donnelly, and Kristi McLaughlin, ESPA Consulting
Registration Fee:
$195

Travel trainers are in a unique position to make connections within their communities to increase the potential for independent mobility. This course starts with an overview of the Americans with Disabilities Act and public transportation and how this important piece of federal legislation connects with travel training, followed by information about building a good working relationship with local transportation providers. The remaining two modules explore connections across similar professions such as mobility management and ADA complementary paratransit eligibility programs. The course is self-study with no scheduled meeting times.  All homework assignments must be submitted on or prior to the end date of the course.

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Jun
25
Mon
Introduction to Travel Training Workshop – Tampa, FL @ Hillsborough Area Regional Transit Authority: Operations Center
Jun 25 – Jun 27 all-day

Introduction to Travel Training is an intensive three-day workshop with classroom and field instruction. The workshop offers an environment where travel trainers will acquire knowledge in the classroom and in the field, obtaining constructive feedback from trainers and colleagues. Travel trainers will receive a workbook and access to a collection of useful electronic resources ready to use when they return to work. The workshop consists of ten modules and covers strategies for training on rail systems and in rural communities in addition to the traditional fixed-route bus material.  It also covers the role of travel trainers and ADA complementary paratransit service, ADA rights and responsibilities and the process of assessing ongoing progress throughout training.

Registration each day begins at 8:00 a.m. with the workshop beginning promptly at 8:30 a.m.  The workshop ends at 4:30 p.m. on days 1 and 2 and at at 3:00 p.m. on day 3.  Please plan to stay until the end of day 3 when planning your travel.  There is not a pre-determined workshop hotel.  Select your own lodging, but please consider your commute time when choosing.  All meals, refreshments, and travel costs are the responsibility of the participant with the exception of coffee and bottled water which will be provided.   There is no dress code for the workshop.  Please dress comfortably. Outdoor activities will occur rain or shine.

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Jun
28
Thu
Advanced Travel Training Strategies Workshop – Tampa, FL @ HART
Jun 28 – Jun 29 all-day

This 1.5 day, in-person workshop will cover advanced travel trainer strategies including working with trainees with psychiatric disabilities and other less common disabilities, behavioral strategies and techniques from a trainer perspective, using physical strategies safely, advanced street crossing techniques, and more.  Also covered are any updated or current requirements for bus operators for assisting people with disabilities in accessing public transportation.

Registration each day begins at 8:00 a.m. with the workshop beginning promptly at 8:30 a.m.  The workshop ends at 4:30 p.m. on day 1 and at 12:00 p.m. on day 2.  Please plan to stay until the end of day 2 when planning your travel.  There is not a pre-determined workshop hotel.  Select your own lodging, but please consider your commute time when choosing.  All meals, refreshments, and travel costs are the responsibility of the participant with the exception of coffee and bottled water which will be provided.   There is no dress code for the workshop.  Please dress comfortably. Outdoor activities will occur rain or shine.

Register
Jul
11
Wed
ADA Complementary Paratransit Appeals Process Requirements
Jul 11 @ 2:00 pm – 3:30 pm

Time : 2:00–3:30pm ET/1:00-2:30pm CT/11:00am-12:30pm PT
Presenter : Kristi McLaughlin, ESPA Consulting
Registration Fee: $45

ADA Complementary Paratransit Appeals Process Requirements will address the requirements under the ADA with regards to paratransit appeals, including eligibility decisions, no shows, and suspensions.  Topics to be covered include what decisions carry the right of the applicant/passenger to appeal, separation of function, who should determine appeals, length of time to make an appeal determination, if and when presumptive eligibility goes into effect, and requirements on how the applicant/passenger should be notified of the final decision of the appeal. Connection information and the webinar presentation will be emailed to registered participants the day before the webinar. Participation can be achieved by connecting to the webinar room or by connecting by phone and following along with the emailed presentation. Closed captioning will be provided for those in the webinar room.

Register
Aug
1
Wed
Introduction to Street Crossing for Travel Trainers
Aug 1 @ 2:00 pm – 3:00 pm

Time : 2:00–3:30pm ET/1:00-2:30pm CT/11:00am-12:30pm PT
Presenter : Julie Dupree, Easterseals Project Action Consulting
Registration Fee: $45

Introduction to Street Crossing for Travel Trainers: The Must Know Info will address the crucial topic of safely teaching street crossing. Participants will learn the importance of developing methods and strategies to aid in one-on-one travel instruction and the in-depth strategies travel trainers use when teaching a trainee where, when, and how to safely cross a street.  This webinar will also address intersection analysis, pedestrian safety skills and vehicle speed and driver behavior as related to independent travel. Connection information and the webinar presentation will be emailed to registered participants the day before the webinar. Participation can be achieved by connecting to the webinar room or by connecting by phone and following along with the emailed presentation. Closed captioning will be provided for those in the webinar room.

Register
Sep
10
Mon
Taking ADA Complementary Paratransit Service to the Next Level
Sep 10 – Oct 19 all-day

Instructors: Carol Wright Kenderdine, Kristi McLaughlin and Donna Smith, ESPA Consulting
Registration Fee: $195

This online training course is designed for ADA complementary paratransit managers who are ready to improve the service offered to their customers by taking paratransit service to the next level. As an advanced level course, it will not cover basic requirements of running a paratransit system.  Course content highlights using performance measures to improve service, going above and beyond the ADA, social media, training strategies for preparing your staff, strategic management and leadership skills. The course is self-study with no scheduled meeting times.  All homework assignments must be submitted on or prior to the end date of the course.

 

Register Here

 

Sep
12
Wed
ADA Complementary Paratransit: Responding to Emergencies
Sep 12 @ 2:00 pm – 3:30 pm

Time : 2:00–3:30pm ET/1:00-2:30pm CT/11:00am-12:30pm PT
Presenter : Carol Wright Kenderdine, ESPA Consulting
Registration Fee: $45

ADA Complementary Paratransit: Responding to Emergencies will address considerations to be made when the paratransit preparedness plan must be put into action.  Topics will include coordinating with other agencies; methods of communication; emergency communication; locating and assisting people with disabilities; what to do with pets and service animals and other considerations. Connection information and the webinar presentation will be emailed to registered participants the day before the webinar. Participation can be achieved by connecting to the webinar room or by connecting by phone and following along with the emailed presentation. Closed captioning will be provided for those in the webinar room.

 

Register Here